IT Architect for Operations (Manufacturing, Engineering, Distribution)

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The IT Architect  serves as the crucial bridge between business operations and IT at Galderma, designing scalable digital solutions that enable manufacturing excellence through digitalization.

Responsibilities:

• Design standardized, reusable OT Blueprints that improve manufacturing processes
• Evaluate and harmonize business demands from a governance and technical perspective
• Guide stakeholders through demand management while ensuring solutions meet requirements
• Facilitate agile proof-of-concepts to test potential solutions
• Develop scalable solution architectures that align with business objectives
• Support implementation teams during solution rollout
• Manage stakeholder communications at all levels of the organization
• Ensure all manufacturing apps (e.g., MES (PAS-X would be a plus), ERP, SCADA, WMS) comply with EA principles, best practices, and regulatory standards 
• Oversee design, implementation, and integration of manufacturing systems, ensuring alignment with business objectives and best practices for networking, security, and deployment.
• Establish and monitor KPIs like MTTR, system uptime, time to resolution, production downtime, and time to recover to optimize manufacturing system performance.
• Ensure manufacturing systems’ resilience and scalability through high availability architecture, disaster recovery strategies, and downtime reduction processes, ensuring continuity of operations.
• Collaborate with business stakeholders, IT, and vendors to align on solution design, integration, and deployment

Qualification:

• Master's degree in information management, computer systems, business engineering or similar
• ITIL a plus
• 15+ years of overall experience in IT, with 10+ years as an Enterprise Architect in the manufacturing domain.
• Experience with manufacturing apps such as ERP, MES, SCADA, WMS, and PLM, with integration in a manufacturing environment.
• Knowledge of KPIs for manufacturing apps, such as MTTR, system uptime, time to deploy updates, production downtime, and system latency.
• Strong understanding of manufacturing digitalization technologies (IIoT, data analytics, AI)
• Knowledge of IT/OT integration, standards, and security requirements
• Architectural thinking ability to design standardized solution patterns
• Strong demand management capabilities to analyze and prioritize business requirements
• Technical innovation skills to develop viable solutions within organizational standards
• Excellent communication skills for explaining complex technical concepts
• Fluent in English

Key Social Skills:

• Excellent communication and interpersonal skills
• Stakeholder management
• Autonomy, high standards, lead by example
• Ability to integrate and adapt, Flexibility
• Respect, Open-mindedness, Sense of fairness
• Effectively manage multiple simultaneous activities
• Diplomacy, strong team spirit, loyalty, positivity
• Customer focus, Sense of service, Influence
• Engage and lead diverse technically minded teams