Sr Product Manager - Merchandising

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

As a Senior Product Manager, you will manage products within the Merchandising Domain, focusing on defining the strategy based on market research, customer and business needs, our goals and strategy, and market trends. You will present our merchandise's story to our customers beginning with Design, Development, and Global Sourcing, and systems programming events across all our selling platforms, detailed planning of which products are included in each program (which includes more than just the on-air broadcast). You will transform our strategic planning and merchandising capabilities that influence buying, design, and planning decisions to ensure our customers are offered the best product assortment. You will report to the Manager of Product Management. This is a hybrid position in West Chester, PA.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

• The main facets of the technology product scope include Design, Development, and Global Sourcing via Flex PLM, Demand Planning / Forecasting, Merchandise Financial Planning, Replenishment, Assortment Planning, Merchandise Inventory Planning & Management, Omni-Channel Programming/Scheduling, Promotion/Markdown Optimization, Product Pricing, and Product Upsells.

Your Impact

• Product Discovery: Work independently to build an understanding of our customers by applying a variety of techniques and sources and produces artifacts like customer journey maps to communicate and discuss insights with the broader team. Identify assumptions and collect evidence to determine riskiest assumption.
• Product Requirements: Lead requirements gathering efforts by consulting with Product Management, Partners, Legal, and IT to understand business rules and challenges. Document and refine the requirements for important functions as relevant user stories that ensure that focus on the value the user gains from the product and the acceptance criteria for completion.
• Product Backlog Management: Translate the product roadmap into a product backlog. Liaise with the Manager of Product Management to ensure that the strategic intent of solutions meet our goals. Manage changes and the impact on product features/solution, adjust for risk, sequences and prioritize product backlog.
• Outcome, Value Contribution, Continuous Improvement: Responsible for a successful outcome of the product delivered by the team backlog and implementation. Develop KPIs to track the benefits of a product enhancement or new capability and communicate across teams.
• Product Strategy & Vision: Advise on product strategy and vision, providing input based on customer research in product discovery and partner feedback.
• Stakeholder Management: Lead the conversations with partners and SMEs to identify requirements. Can work with a variety of different partner groups across the enterprise, including multiple markets, with competing and conflicting needs.

What You Bring

• Bachelor's degree or a combination of education and experience
• 5+ years in Product Management, and experience in a retail environment
• Expertise in technologies, platforms, and processes as it relates to technology products for Merchandising (Design, Development, and Global Sourcing/Flex PLM, Demand Planning and Forecasting, Merchandise Financial Planning, Replenishment, Assortment Planning, Merchandise Inventory Planning & Management, Omni-Channel Programming/Scheduling, Promotion/Markdown Optimization, Product Pricing, and Product Upsells), including Product strategy, processes, regulations, and interdependencies with other Product areas and teams
• Understanding of current and new technologies
• Manage projects including execution on plans, resource management and resolving conflicts
• Knowledge of relevant regulations (e.g. SOX, PCI) to act as an advocate for compliance throughout the organization

Remote work is not permitted in NYC at this time.

#Li-Hybrid #Li-Lc4

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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