Business Intelligence Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Business Intelligence Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect in a Business Intelligence Analyst role with TaskUs: 

As a Business Intelligence Analyst, you will transform data into actionable insights within the social science field. You will work with sensitive data to provide significant contributions to study design and data analysis, ensuring alignment with research objectives. In this role, you will analyze large and complex datasets from multiple sources to identify trends that address real-world problems, ultimately generating insights that inform and shape the industry.

Key Responsibilities:

• As a Wellness BIA, you will support the Wellness and Operations teams by transforming sensitive data into actionable insights that drive engagement and well-being across the organization. You’ll work closely with behavioral scientists, data engineers, and cross-functional stakeholders to develop research studies, automate processes, and deliver impactful reporting.
• You will collaborate with behavioral scientists to support wellness research aligned with ethical and data privacy standards. Your work will involve developing dashboards and reports using Power BI, ensuring accuracy, clarity, and impact. You will also build internal tools and automation flows using PowerApps and Power Automate to streamline wellness operations.
• Additionally, you will process and manage data from sources such as SQL databases, Excel, Redshift, and APIs, ensuring high data quality and consistency. Your role covers the full reporting pipeline from data validation to visualization with a strong focus on sensitive wellness data. This position involves regular collaboration with teams across regions. While the role follows standard working hours, occasional flexibility may be needed to support global initiatives.

Required Qualifications:

• At least 2 years hands-on experience in Power BI or other foundational Power BI applications such as Power Pivot. Same length of experience in Tableau, Qlikview, Business Objects can be considered.
• At least 2 years of exposure to ETL, databases / data warehouse that relates to developing reports using Power BI.
• Programming background preferably in SQL, Python, R.
• Strong understanding of M-Query, DAX (Data Analysis Expression).
• Ability to work with large amounts of information and see the 'bigger picture'.
• Proficiency in exploratory data analysis and data visualization.

Education / Certifications:

• Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, Mathematics, Statistics, or any related course.

Work Location / Work Schedule / Travel: 

• TaskUs PH Metro Site
• Full-time Work From Home (Onsite only as needed)

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.