Business Performance and Metrics Senior Manager

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Regular Or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please Review The Following Job Description:

The purpose of this role is to design, develop, and execute strategies that to the development of sustainable solutions that advance Enterprise Technology (ET) operational performance. Serve as a key subject matter expert (SME) on organizational effectiveness analysis, data collection, and reporting strategies for the Enterprise Technology enterprise. Lead developing a reporting roadmap and validation reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 
1. Define and maintain the strategy for the Enterprise Technology or divisional performance measurement, and related governance, to include collaborating with capability owners on the metric roadmap.
2. Define and guide the creation of business reporting and analytic solutions to Enterprise Technology business management use cases, including prioritization based on strategic business need.
3. Manage technical practitioners supporting ET performance reporting and business analytics efforts.  Guide the team on the methods and tools to support business reporting, in accordance with Truist data management standards.
4.  Identify and implement Continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of polices, standard operating procedures, and/or job aids, and process automation)
5.  Establish and maintain relationships across all levels of leadership and partners

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.  Bachelor's degree and eight years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to business management and/or technology.2.  In-depth and broad knowledge within own professional discipline, such as finance, project management, change management, strategy development, etc.3.  Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges.4.  Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.5.  Executive level communication skills, including negotiation, persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.6.  Knowledge of the appropriate application of data and analytics capabilities, such as visualization and data science tools.
2. 1.  Experience in banking, insurance, or financial services a plus.2. A bachelor’s degree from an accredited 4-year degree-granting institution.3.  A master’s degree (e.g., MBA) is a plus.4.  Professional certifications or licenses such as Project Management (PMP), Program Management, Agile, or Six Sigma are a plus.5.  Ability to manage multiple projects and priorities in a fast-paced environment.6.  Experience in driving large-scale IT strategy initiatives within enterprise environments.7.  Storyteller: Ability to craft narratives that simplify complex technical information and highlight the business value.8.  Strategic Thinker: Ability to think long-term, identifying opportunities to optimize IT strategy in alignment with business goals.9.  Collaborative Leader: Comfortable working in a team-oriented environment, with a strong emphasis on relationship-building and mentoring.10. Results-Driven: Focused on delivering measurable business outcomes, with a keen eye on performance metrics and ROI.

Preferred Qualifications:

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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