Supply Chain Operations Manager

About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.   

About The Role:

This role supports the Americas (US, Canada, LATAM) supply chain operations. While managing a team, you will be responsible for Finished Goods and/or S&A (spares and accessories) inventory. Main priorities include strategically leading the Supply Planning function, ensuring optimal inventory levels, driving continuous improvement, and effectively partnering with internal and external teams to meet customer needs.

Key Responsibilities Include:

• Ensure sufficient inventory levels across warehouse network to support promotional and baseline sales.
• Identify and manage communication of supply constraints to cross-functional partners, and develop mitigation plans including inputs to allocation process
• Drive excess inventory reduction initiatives to support inventory and working capital targets.
• Manage the monthly demand planning cycle for spare parts and accessories.
• Maintain oversight of the statistical forecast output, and review adjusted demand based on data and market trends.
• Liaise between Dyson Supply Chain headquarters, local sales, marketing, and finance teams.
• Ensure demand for refurbishment operations is properly captured to support the production line.
• Oversee the monthly supply planning review process.
• Drive customer service improvements by minimizing out of stocks.
• Take initiative to resolve issues by developing and executing solutions.
• Publish dashboards of KPI’s to senior leadership.
• Communicate clear priorities and required results. Provide consistent support and regular feedback.
• Identify gaps in knowledge and driving appropriate training solutions.

About You:

• Bachelor’s in supply chain, operations management, logistics or related field.
• 6+ years of experience in a supply chain role in a consumer goods organization.
• Proven experience analyzing and resolving inventory related issues.
• Experience with SAP S4 and SAP IBP.
• Advanced knowledge and proficiency in Microsoft Excel.
• Strong working knowledge of supply chain processes and systems. 
• Strong communication skills.
• Solutions oriented; helps minimize impact and deliver results.
• Ability to collaborate effectively with internal and external teams.
• Ability to multi-task and manage conflicting priorities effectively.
• Organized, with excellent follow-through capabilities.
• Strong leadership skills with the ability to motivate a team to achieve results. 
• Ability to thrive in a fast-paced environment.

Salary: $111,200 - $125,100 annually + bonus opportunity

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. 

Financial Benefits:

• 401K with up to a 4% match 
• Company paid Life Insurance and AD&D 
• Flexible Savings Account (FSA) and Health Savings Account (HSA) 

Lifestyle Benefits:

• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time 
• Pre-tax Commuter Benefits (applicable areas only) 
• Generous Child Care Leave Program 
• Wellness Program 
• Employee Assistance Program 
• Generous Dyson Product Discounts 

Health Benefits:

• Multi-Level Healthcare Coverage Options 
• Vision & Dental Coverage 
• Company paid Short-Term and Long-Term Disability 

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.