Fraud Investigator II

Job Description

To investigate cases of criminal, ethical, tip offs, fraudulent incidents, examining appropriate records and documentation, interviewing all relevant parties internally and externally and report findings t management

Prioritizes fraud cases for investigation based on likelihood of yielding desired results

Manages criminal cases of various complexities from minor infringements to major fraud cases with law enforcement agencies

Hello Future Fraud Investigator II

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

Are you someone that can...

• Provide support to Law enforcement and NPA with Issuing and Merchant fraud investigations
• Interview witnesses and persons of interest
• Identify, collect, preserve and analyse evidence including draft affidavits/statements
• Analyse and structure applicable data for intelligence purposes
• Present evidence in a court of law
• Navigate difficult conversations — whether it’s a frustrated customer or a person of interest under review?

We’Re Looking For Someone Who:

• Has 2+ years of experience in card fraud investigation (Credit, Debit and Fleet), merchant fraud investigation
• Has relevant tertiary qualification e.g. Law enforcement, Forensic or legal
• Is highly analytical with proven ability to make sound judgments quickly
• Possesses a working knowledge of fraud systems
• Understands payment networks, chargeback processes, and fraud trends
• Can write clear, detailed investigation reports and maintain evidence to support
• Thrives in a fast-paced environment
• Is ethically grounded and committed to protecting our customers and institution

You could be a match if...

• You’re naturally curious and never stop asking “why?”
• You have strong communication skills — verbal and written — and can break down complex cases into actionable insights
• You're comfortable collaborating across departments and reporting to stakeholders
• You’re a team player
• You take ownership and have a track record of independently managing investigations
• You have a valid driver’s licence and travel to provinces adjacent to Gauteng for investigation purposes.

You Will Have Access To:

• Challenging Work.
• Opportunities to network and collaborate with stakeholders at all levels of the organisation.
• Engage with subject matter experts to enhance and develop your skill set.
• Opportunities to innovate and use data analytic

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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#Fnb

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

01/10/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.