Information Management Specialist

Job Description

Reporting to the Head of Data Management, this strategic role provides expert guidance and hands-on support in implementing the bank’s Information Management Strategy. The incumbent will lead the definition, design, and execution of information management processes, ensuring that business and technical requirements are met to unlock the full value of the bank’s data assets.
As a key enabler of the bank’s data analytics and AI capabilities, the Information Management Specialist will ensure that high-quality, well-governed information is available across the organization. This includes driving the implementation of the Information Governance Framework through independent monitoring and review, and ensuring the effective deployment of roles, policies, and procedures for acquiring, maintaining, disseminating, and disposing of information.
This role is critical to maximizing the bank’s investment in data, ensuring regulatory compliance, and supporting innovation through AI and advanced analytics.

• Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Develop and implement best practice architecture and process strategy for Information Management specialization.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Establish operational process to embed and maintain enterprise standard Information Management.
• Identify information management requirements.
• Participate in the develop of the enterprise architecture.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Deliver internal and external customer service excellence through adherence to quality service standards.

Experience Requirements

• Foundational knowledge or academic exposure to data management principles across all key domains:
• • Data Governance – understanding policies, standards, and roles for data ownership and stewardship.
• • Data Quality Management – awareness of profiling and data quality monitoring processes.
• • Metadata Management – familiarity with metadata concepts, data classification and management of technical metadata
• • Data Architecture & Integration – familiarity with structured/unstructured data, data modelling, and data flow diagram creation and maintenance 
• • Data Lifecycle & Retention Management – understanding of retention schedules, archival, and disposal processes.
• • Exposure to data analysis and reporting tools (e.g., Excel, Power BI, Tableau, or SQL-based querying).
• • Experience (through internships, projects, or coursework) with documenting processes, mapping data flows, and capturing business requirements.
• • Demonstrated ability to collaborate with business and technical teams to collect, validate, and maintain data assets.
• • Understanding of data ethics and regulatory requirements (e.g., data privacy laws, financial sector compliance, or industry-specific regulations).
• • Participation in academic, internship, or volunteer projects that required applying multiple data management domains in practice.

Qualifications:

• Business Information Systems Degree or similar
• Professional Certifications in Information Management / Data Analytics and Information Technology will be an added advantage

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
 

02/10/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.