Ads Sales Operations Manager

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The core Advertising team is charged with building a new, best-in-class ads organization to establish Netflix as the premiere platform for advertiser partners and to drive advertising revenue. 

In This Role, You Will:

• Be responsible for driving execution of market-level commercial operations, strategies and processes to help build a high-performing commercial organization. 
• Collaborate with internal team, commercial partners, and cross-functional teams as needed to understand strategy and help develop plans for execution
• Lead the implementation and execution of key sales functions, including defining KPIs, territory/role/channel design, sales process management, data hygiene, reporting and sales tool development.
• Define, build & maintain the sales inputs, forecasting, and pipeline management of a global advertising business. Lead pipeline and business reviews on a regular basis. 
• Facilitate, guide, and enable the rollout of and changes to KPIs and metrics across Ads function.
• Lead the design and implementation of consistent ways to manage the sales process.
• Drive the execution of key functions of a sales operations team, including sales process management and improvement.
• Work closely with sales and other cross-functional teams to provide quantitative and qualitative analysis of program performance, ensuring program and business impact.
• Support the exploration of new strategic opportunities to inform the business roadmap.
• Build detailed dashboards and monthly, quarterly review decks for senior (VP+ level) consumption to run the business. Lead discussions on business performance & state of business with expertise and full ownership.
• Work with commercial and cross-functional partners (e.g., regional, global team leads and/or country leaders) to deliver Ads-wide projects and represent commercial requirements.
• Coordinate with global counterparts in (UCAN, EMEA, LATAM, APAC) to assimilate business insights and package for regular check-ins.

About You:

• 8+ years of experience in advertising/advertising-related fields, particularly within the digital advertising landscape and agency and client-direct advertising sales models.
• Proficient with reading, writing, and speaking English
• Experience owning regional sales operations processes; strong knowledge of the advertising landscape, including media channels and methods of buying.
• Familiarity with agency and client-direct sales models.
• Advanced technical skills, including expertise working with multiple large data sets; SQL and data analytics skills are a plus.
• Ability to review detailed dashboards and decks, gather insights for senior-level consumption.
• Strong experience developing and presenting metrics/insights for senior-level consumption.
• Ability to understand both detailed aspects and the bigger picture of Sales Operations.
• Demonstrated track record of creativity, innovation, and implementing better approaches.
• Proven ability to prioritize and lead multiple projects efficiently.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.