Senior Solutions Engineer
BWE.com
Office
Cleveland, Ohio, United States
Full Time
The role of Senior Solutions Engineer is critical to BWE’s success. You design and deliver enterprise solutions that automate work, connect systems, and simplify processes. We rely on you to translate business needs into technology-enabled solutions and collaborate across teams to deliver measurable value. Your work ensures our platforms are optimized, our integrations are seamless, and our business is equipped for rapid innovation and responsible AI adoption.
Responsibilities:
● Extend and customize enterprise platforms (e.g., Salesforce, Workday, Microsoft Power Platform) through APIs, code, and integrations while evaluating AI-powered development tools and automation opportunities.
● Design, develop, and maintain full-stack applications and automations that improve internal operations and workflows with focus on scalable, maintainable code and user- centered design.
● Collaborate with business stakeholders to capture requirements, translate them into technical solutions, and deliver clear documentation and training.
● Participate in code reviews, documentation, and internal demos to ensure transparency and maintainability following established quality standards and best practices.
● Cross-train with peers across languages and platforms to support a flexible and adaptable team including exposure to AI development tools and low-code/no-code platforms.
● Maintain and optimize system integrations across cloud and on-prem applications with focus on performance, reliability, and security.
● Partner with “citizen developers” to guide low-code/no-code solutions, ensuring maintainability, governance, and alignment with enterprise standards.
● Integrate AI services (Azure AI, OpenAI APIs, Microsoft Copilot, and other third-party tools) into workflows, automations, and enterprise platforms.
● Implement AI engineering practices such as prompt engineering, API integration, testing/validation of AI solutions, and adherence to BWE’s AI governance standards.
● Develop reusable AI-enabled solution components (connectors, templates, workflows) that accelerate adoption across business functions.
● Troubleshoot, debug, and resolve integration or workflow issues, using systematic problem-solving approaches and documenting root causes.
● Contribute to knowledge sharing by creating internal documentation, running demos, and mentoring peers in both integration practices and safe AI adoption.
Minimum Qualifications:
● 5+ years of experience as a Solutions Engineer or similar role.
● Bachelor’s degree in Computer Science, Information Systems, or related field - or equivalent hands-on experience.
● Strong experience configuring and integrating enterprise applications such as Salesforce, Workday, and Microsoft Power Platform.
● Proficiency with APIs, middleware, and integration frameworks to connect systems and enable data flow.
● Familiarity with AI/ML concepts and experience embedding AI services into enterprise workflows (e.g., Copilot, Azure AI, LLM APIs).
● Demonstrated ability to translate business needs into technical solutions from ideation through delivery.● Strong understanding of data modeling, reporting tools, workflow automation, and security configuration.
● Experience working in Agile/Scrum delivery frameworks, with a focus on adaptability and continuous improvement.
● Excellent problem-solving, collaboration, and communication skills.
● Ability to work in a fast paced Agile/Scrum delivery framework
Responsibilities:
● Extend and customize enterprise platforms (e.g., Salesforce, Workday, Microsoft Power Platform) through APIs, code, and integrations while evaluating AI-powered development tools and automation opportunities.
● Design, develop, and maintain full-stack applications and automations that improve internal operations and workflows with focus on scalable, maintainable code and user- centered design.
● Collaborate with business stakeholders to capture requirements, translate them into technical solutions, and deliver clear documentation and training.
● Participate in code reviews, documentation, and internal demos to ensure transparency and maintainability following established quality standards and best practices.
● Cross-train with peers across languages and platforms to support a flexible and adaptable team including exposure to AI development tools and low-code/no-code platforms.
● Maintain and optimize system integrations across cloud and on-prem applications with focus on performance, reliability, and security.
● Partner with “citizen developers” to guide low-code/no-code solutions, ensuring maintainability, governance, and alignment with enterprise standards.
● Integrate AI services (Azure AI, OpenAI APIs, Microsoft Copilot, and other third-party tools) into workflows, automations, and enterprise platforms.
● Implement AI engineering practices such as prompt engineering, API integration, testing/validation of AI solutions, and adherence to BWE’s AI governance standards.
● Develop reusable AI-enabled solution components (connectors, templates, workflows) that accelerate adoption across business functions.
● Troubleshoot, debug, and resolve integration or workflow issues, using systematic problem-solving approaches and documenting root causes.
● Contribute to knowledge sharing by creating internal documentation, running demos, and mentoring peers in both integration practices and safe AI adoption.
Minimum Qualifications:
● 5+ years of experience as a Solutions Engineer or similar role.
● Bachelor’s degree in Computer Science, Information Systems, or related field - or equivalent hands-on experience.
● Strong experience configuring and integrating enterprise applications such as Salesforce, Workday, and Microsoft Power Platform.
● Proficiency with APIs, middleware, and integration frameworks to connect systems and enable data flow.
● Familiarity with AI/ML concepts and experience embedding AI services into enterprise workflows (e.g., Copilot, Azure AI, LLM APIs).
● Demonstrated ability to translate business needs into technical solutions from ideation through delivery.● Strong understanding of data modeling, reporting tools, workflow automation, and security configuration.
● Experience working in Agile/Scrum delivery frameworks, with a focus on adaptability and continuous improvement.
● Excellent problem-solving, collaboration, and communication skills.
● Ability to work in a fast paced Agile/Scrum delivery framework
We encourage you to explore the career opportunities we have available here at BWE!
Senior Solutions Engineer
Office
Cleveland, Ohio, United States
Full Time
September 18, 2025