Analyst, Operational Excellence, India

UNLEASH YOUR BEST SELF

JOIN. LEARN. ADVANCE. EARN

YOUR PASSION FOR EXCELLENCE STARTS HERE!!

1. Implement OPEX Standards

• Ability to create and implement standard operating procedures in line with the OPEX standards

• Orient self with thorough understanding of OPEX standards

• Review the current procedures and standardize as per the OPEX requirements

• Oversee the progress to ensure the processes are on track

• Perform audits on various operational metrics, report the audit findings and provide necessary support on the knowledge front

2. MIS Reporting

• Should have a strong foundation knowledge of excel

• Ability to create and track reports around Average Handling Time, Efficiency and Utilization

• Ability to create reports around payroll, budgeting and incentive coverage

• Perform data analysis for generating reports on periodic basis

• Excellent time management skills with a proven ability to meet deadlines.

• Strong logical and analytical skillsets

If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal!

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