Sr. Quality Manager-Packing

Job Description

Job Description

1. Area of function involves managing, lead and train quality people from all responsible areas to ensure required quality of products and processes in accordance with ISO 9001, 14001 and 45001 standards and LEGO standards.
2. Implement IMS (Integrated Management System) standards and ensure people to follow all requirements and rules from Quality/EHS/FSC.
3. Maintain skilled team in all responsible areas, responsible for their development and career planning.
4. Organize and lead the development of the department's tactical implementation plan (TIP) in accordance with the group's strategic deployment (SD).
5. Ensure timely analysis and correction of consumer complaints, analyze Call Rate Report, and take corresponding actions to reduce consumer complaints.
6. Maintain and continuously improve the quality control capabilities of the Packing Area, and proactively identify and correct quality issues.
7. Monitor Packing quality performance and trends including Novelty or new platform introduction, identify potential risks and systematic issues, collaborate with stakeholders to drive improvements, and continuously enhance Packing quality performance.
8. Support Big/ Critical Incidents handling, including triggering of Stop action in Distribution

Centers(DCs) and follow-up on defined corrective actions.

1. Collaborate with all sites via the quality manager platform on global standardization, alignment of business rules, quality performance monitoring, continuous improvement initiatives, and implementation of A&D (automation and digitalization) projects in Packing Quality Area, etc.
2. Coordinate resources from the JIA site to support the rework requirements of the DCs.
3. Support local SQM and Shenzhen QiEP(Quality in External Parts) teams in handling
4. Ensuring the promotion of awareness of customer requirements throughout the organization.
5. Bring in LCI mindset and proactively focus on continuous improvement of quality. Project leader in CI activities.
6. Bring the Product safety mindset and knowledge into team as PS ambassador. Make sure product quality safety issue handled in the correct way.
7. Support compliance team on regulatory certification and compliance case handling.
8. Collaborate with EHS team on daily job in packing area to ensure compliance with safety regulations, identify potential risks and continuously improve the EHS performance.
9. Support QEHS head on functional business and organization development.

Do you have what it takes?

• At least 15 years in Quality management and 10 years managerial experience from MNC manufacturing industrial.
• Advanced leadership abilities, well developed team working skills
• High communication skills with local and global stakeholders, fluent in English and Mandarin.
• Process management, quality management or equivalent education background
• Good level in Microsoft office
• Good knowledge on ISO 9001/14001/45001

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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• Then make it real.
• Join the LEGO® team today.