German Language & Localization Specialist I

What you do here is a literal lifeline.

This is a career that makes a difference. Working at Priority Dispatch means your daily contributions will assist callers who are possibly experiencing the worst day in their life. Considered the gold standard in Emergency Dispatch software, the Priority Dispatch suite of products delivers a comprehensive solution for Medical, Fire, Police, and Nurse Triage agencies around the world. And were looking for bright, motivated, and talented people to join our team.

Voted as one of Utah's Top Places to Work by the Salt Lake Tribune, we offer an extensive benefits package that includes medical, dental, vision and company contributions for 401(k) plans. But we didn't stop there. With our employees top of mind, we also provide HSA, FSA, employee recognition software, pet and legal insurance, an Employee Assistance Program (EAP), and 100% employer-paid premium in disability. In short, we believe to hire the best, you reward the best. Priority Dispatch Corp. is an equal opportunity employer.

Job Summary:

The German Language & Localization Specialist executes the translation and cultural adaptation (localization) of medical, police, firefighter, and/or nurse triage protocols from English to German. This person serves as the primary subject matter expert for German language translations and oversees the inclusion, identification, and development of the German language and culture in both company materials and relations. 

Principal Responsibilities:

• Reads through original materials (both printed materials and specialized software) and rewrites it in German, ensuring that the meaning of the source text is retained. Adapts the material to the emergency dispatch market in Germany.
• Finds the closest equivalents for terminology and words by using specialized dictionaries, thesauruses, reference books, as well as native-speaker proficiency in German. Researches technical, scientific, and legal phraseology to find the correct German translation and develops expert knowledge in cultural and translation areas related to emergency dispatch.
• Edits and proofreads final translated versions of material. Approves all final product versions.
• Learns and uses appropriate translation software and tools for presentation and delivery.  
• Maintains databases and the knowledge base of all German text and terminology used in the company’s products.
• Assists customer and software support efforts, accreditation processes, and conference organization through translation and interpretation services, as necessary.
• Consults with the Company’s German liaisons to discuss any unclear points and arrive at the best solution.
• Participates in the German Cultural Committee discussions and meetings, aids in implementing and maintaining company’s standards across all products and versions. Keeps in regular contact with the committee members, motivating them to complete their work on schedule and updates them on the status of projects.
• Serves as a liaison for the company’s German-speaking customers and accurately relays cultural issues to the company.  
• Supports company research, development, and marketing of German initiatives, programs, and studies.

Minimum Qualifications:

• Bachelor’s Degree in a foreign language/linguistics or a related discipline (e.g., education, communications, computer science) or equivalent education and experience
• Native fluency of the German language
• Advanced verbal and written skills in both English and German
• Competences in writing and proofreading of text
• Exceptional analytical and problem-solving abilities
• Ability to work independently on multiple projects
• Attention to detail and a strong commitment to quality
• Ability to work well under pressure and with tight deadlines
• Ability to prioritize work and deal with changing priorities
• Proficiency with common office software (Office 365)

Preferred Qualifications:

• Experience with translation software applications preferred
• Translation certification(s) preferred

Essential Job Functions:

• Must be able to organize and coordinate information and deadlines
• Must be able to analyze and interpret data
• Frequent computer and telephone use
• Sitting for prolonged periods of time
• Concentrating for long periods of time
• Occasional travel of less than 15% may be required