Manager-RN Quality/Patient Safety

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Thank You,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition Id:

R00045473

Job Category:

Nursing

Organization:

Children's Quality, AHS, Child Life, and Teachers

Location/S:

Main Campus Jackson

Job Title:

Manager-RN Quality/Patient Safety

Job Summary:

Manages and maintains the development of a comprehensive organizational nursing quality & patient safety improvement program inclusive of analysis & trending data. Promotes a culture of safety within the organization. Leads and promotes a culture of safety. Works closely with the CMO and CQO in developing process improvements that support the elimination of medical/health care errors and other factors that contribute to unintended adverse patient outcomes.

Education & Experience

Bachelor's degree in nursing. Master's degree in Nursing or Health Care Administration preferred. Minimum of 5 years recent acute care experience with at least 2 years supervisory or management experience or process improvement/quality experience.

CERTIFICATIONS, LICENSES OR REGISTRATION REQUIRED:  Valid RN license. CPHQ preferred.

Knowledge, Skills & Abilities

• Compelling written and verbal communication skills with the ability to tailor messages to individuals and audiences throughout the institution
• strong knowledge of local, state, federal, & accrediting agencies
• effective knowledge of process improvement and quality outcomes
• solid organizational skills with the ability to focus detailed, concentrated effort to multiple projects and re-establish priorities as necessary
• ability to effectively respond to time-sensitive issues and meet deadlines
• attention to detail that ensures follow-through on all initiatives implemented and all projects undertaken
• mastery of desktop applications, including MS office
• knowledge of EHR
• Responsibilities
• Manages the necessary resources to implement and sustain the nursing quality & patient safety program congruent with organizational goals.
• Develops key partnerships with leaders in the CMO office to include risk management, performance improvement, & quality to prioritize patient safety improvement activities, identify opportunities to reduce variation in care delivery and the incidence of harm events.
• Deploys nursing quality & patient safety science principles, theory, methods, standards & regulatory requirements to build & maintain safe processes & systems.
• Promotes quality and patient safety accountability by educating, engaging, & training staff in quality & patient safety initiatives.  Apply change management principles to ensure successful implementation of initiatives & processes.
• Measure performance & clinical outcomes via identification of trends, dashboards, & data analysis; tracking progress against national & organization goals/benchmarks, develops strategies for achieving and maintaining quality and safety goals.
• Serves as a leading advocate for nursing quality & patient safety.
• Supports & sustains transparent and just environment that promotes learning, safe systems, & accountability.
• Identifies opportunities for patient & family centered care by staying abreast of current literature & utilizing consumer patient safety tools as appropriate
• The duties listed are general in nature and are manages the patient experience through strategic analysis of survey results, developing targeted solutions for improvement.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands
Requires occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, frequent working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional lifting and carrying up to 50 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

Full time

Flsa Designation/Job Exempt:

Yes

Pay Class:

Salary

Fte %:

100

Work Shift:

Day

Benefits Eligibility:

Grant Funded:

No

Job Posting Date:

09/18/2025

Job Closing Date (Open Until Filled If No Date Specified):