Park Assistant – Queenstown Lakeview Holiday Park

Live and Work in a Stunning Setting!

Located in the heart of Queenstown, our Holiday Park provides guests with a welcoming base to enjoy everything the region has to offer. We pride ourselves on delivering outstanding customer service, well-maintained facilities, and a friendly, supportive team environment.

We are now seeking a motivated and reliable Park Assistant to join our team. This role is varied and hands-on, providing support across all areas of park operations – from front office and reservations to guest services and general maintenance.

About Us

Since 2006, Hampshire Property Group has been dedicated to creating lifestyle destinations across Australia and New Zealand. As a family-owned business, we focus on delivering memorable experiences through our residential land lease communities, holiday parks, and mixed-use properties.

Why Join Us?

• Be part of a supportive team
• Work with a company that values collaboration, respect, quality, accountability, and innovation.
• Enjoy the unique lifestyle that comes with working in a vibrant holiday park environment.

About The Role

As a Park Assistant, you’ll be the friendly face that greets our guests and ensures their stay is smooth and enjoyable. You’ll assist with bookings and reception duties, provide advice on local attractions, support housekeeping and grounds teams when needed, and help keep our facilities in top condition.

This is a diverse role where no two days are the same – perfect for someone who enjoys working in a team, problem-solving, and providing exceptional customer service.

Key Responsibilities

• Manage guest bookings, check-ins, and departures with accuracy and efficiency.
• Deliver exceptional customer service – friendly, helpful, and solutions-focused.
• Provide local tourist information and assist with activity sales.
• Handle cash, EFTPOS, and reconciliations, ensuring accuracy in all transactions.
• Maintain communication with housekeeping and grounds teams regarding guest and maintenance needs.
• Support the upkeep of park facilities, gardens, and amenities.
• Assist with general cleaning and housekeeping as required.
• Follow Work Health & Safety policies and report incidents or hazards promptly.
• Contribute positively to a team-oriented workplace.
• Participate in on-call duties when rostered.

About You

We’re looking for someone who is:

• Customer-focused with strong communication skills.
• Organised and reliable with excellent attention to detail.
• Comfortable with technology, including reservation and accounting systems.
• Flexible and willing to assist across all areas of the park.
• A team player with a positive, “can-do” attitude.
• Able to work a roster that may include weekends, evenings, and on-call duties.

Previous experience in hospitality, tourism, or holiday park operations will be highly regarded, but full training will be provided for the right candidate.

How to Apply: Please submit your application by clicking the 'Apply Now' button.

Recruitment Agencies

Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.