Escrow Branch Manager -West Coast Escrow - Indian Wells, CA

We are seeking a highly motivated, high integrity Branch Manager with at least 3 years of management experience.  This includes handling incoming escrows from beginning to end and everything in between; managing and coaching the staff; recruiting to grow the branch and/or operation overall; be responsible for all levels of customer care and proactive problem resolution on our files and with staff. He/She will participate in all company and customer meetings as required and keep the staff informed of new company and industry policies and procedures.  

He/She would work closely with the sales representative and senior leadership to increase revenue and profits, manage expenses, increase partner capture and third party market share. He/She is responsible for opening new escrows and maintaining client relationships to build the branch and supporting the other team players in assisting with their daily duties and responsibilities.  

Additional duties include receipting in buyer's deposits;  
Making calls to the buyer and seller for introductions, along with the corresponding agents; introducing or giving names of her staff so that the parties know whom to contact if she is not available 
Review the sales contract; order demands 
Process incoming mail and email; update escrow file 
Review Title Reports and work with title to determine methods to clear exceptions 
Monitor contingencies/conditions 
Prepare escrow instructions, estimated statements, title transfer documents and all documents necessary to clear exceptions 
Deliver all necessary documents to client 
Keep in direct contact with agent with weekly report as to the progress of the transaction and what is needed for a complete closing 
Create a system in the office to make sure each file is in status order so that each person can locate what they need efficiently 
Set signing appointments for buyer and seller 
Personally handle signings or manage signings with outside signing services 
Prepare file for funding 
Order Hazard Insurance 
Balance and close file 
Set up and monitor recording 
Monitor lead assistant or other officer to always review the figures before file is completely balanced (referred to as "double audit") 
Sign off on check/file ledger after file is balanced 
Print checks and closing statements after the audit 
Disburse checks to appropriate parties 
Communicate to parties when the file has closed and when funds will be disbursed 
Request title insurance via a policy write-up 
Utilize all internal escrow support systems to create a high level of productivity and workflow in the office 
If problems arise, she/he is responsible to proactively notify the parties immediately and work with senior leadership when needed for problem resolution

Job Requirements:
Certified Escrow Officer preferred.  
Ability to read, analyze, and interpret the most complex documents.  
Ability to respond effectively to the most sensitive inquiries or complaints.  
All communication (written or verbal) must be handled with proper grammar. Responsible for maintaining the confidentiality of related Company business. Communicate effectively, maintain cooperation, and display professional attitude with coworkers and management.  
Ability to effectively present information in one-on-one and group situations to other employees of the department.  
Work Experience-Escrow Officer background.  
5-7 years' experience in an escrow officer position. Must be comfortable working in a fast-paced, high volume, deadline-oriented environment. 

Anywhere is proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D   
401(k) savings plan with company match   
Paid Time Off to Include Holidays, Vacation Time, and Sick Time   
Paid Family & Paternity Leave   
Life Insurance   
Business Travel Accident Insurance   
All employees receive access to LinkedIn Learning   
Tuition reimbursement for approved programs   
Employee Referral Program   
Adoption Assistance Program   
Employee Assistance Program   
Health and Wellness Program and Incentives   
Employee Discounts   
Employee Resource Groups

West Coast Escrow is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. West Coast Escrow is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.  Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.  Read more about our company culture and values in our annual Impact Report.  

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies