Fraud Performance & Reporting Advisor

About us | Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.  

You can find more about ACC and the work we do here. 

About the role | Mō te tūranga mahi

As a Fraud Performance & Reporting Advisor you will play a vital role in building confidence in ACC’s commitment to fairness, transparency, and integrity in the management of the Scheme by raising the profile of our fraud interventions and outcomes. You’ll work in close partnership with the Fraud Prevention and Investigation team and the wider ACC, collaborating to ensure outcomes and performance measures are visible and accessible.

You’ll produce performance reporting on behalf of Fraud Prevention and Investigation, tailoring insights to align with strategic priorities. You’ll also respond to reactive requests under the Official Information Act, and Customer Information Requests. You’ll monitor the impact of fraud interventions, present insights to leadership, and collaborate across teams to strengthen fraud and operational risk visibility.

 This role also supports the reporting frameworks, internal communications, and continuous improvement initiatives in Fraud Prevention, aligned with ACC’s strategic goals.

About you | Mōu

• Tertiary qualification in business or a related discipline, or equivalent practical experience.
• Proven ability to lead reporting that translates data into clear, actionable insights - both written and verbal.
• Skilled in writing reports in plain English, supported by effective visualisations.
• Strategic thinker who can link operational work to broader organisational goals, with experience producing reports that clearly align with and support strategic outcomes.
• Strong planning and organisational skills, with a track record of meeting deadlines under pressure.
• Sound judgement and decision-making skills, with the ability to prioritise complex tasks.
• Comfortable working in fast paced environments and adapting to change.
• A collaborative team player who contributes to a positive, high performing team culture.

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that: 

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.

The appointing salary for this role will sit between $85,037 and $100,043 and we offer an additional 9% superannuation contribution. ACC offer a comprehensive benefits package, including an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement. 

How to apply | Me pēhea te tuku tono

Please attach your CV, academic transcript and cover letter telling us why you would be a great fit and what strengths you would bring to the role. 

Applications will run through to Thursday 2nd October, however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.

Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email hrhelp@acc.co.nz