Sr. Solutions Engineer

Join The People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

We are seeking a talented Senior Solution Engineer whose role is to provide product and technology support for the full suite of organizational products and solutions to the Growth Organization for add on product sales growth, client renewals and client retention strategies. Senior Solution Engineers are to be an industry expert in payments platforms and an expert solution specialist on all  products and technology services.  Actions taken by Senior Solution Engineers are in support of the Growth Organization consisting of Account Executives and Client Strategy and Growth representatives (CSG). Additional responsibilities include ongoing support for new product launch teams to assist with integration of the solutions and services into the Growth organization and ensure training and support to the Account Executive and CSG Teams.  Duties also include support of new distribution channels, including Bank, Fintech and Commercial Products.

Day in the Life

• Exhibit proficient mastery of all  products and technology solutions as well as infrastructure including but not limited to ATM/Debit Processing, Fraud and Analytic tools, Shared Branching, Call Center Support, Digital, Credit Processing, Collections, Zelle and add on services demonstrating technological advances and articulating product capabilities.
• Assist Account Executive and CSG’s in preparation and participation in client meetings to provide expert. technical and product support as needed.
• Act as trainer and mentor to provide expertise and skilled support for ’s full suite of solutions
• Gather and maintain competitive intelligence, and emerging channel intelligence and use this knowledge to educate both clients and co-workers on where products fit into the competitive spectrum.
• Evaluate and understand market changes and significant events and report to management.
• Demonstrate clear understanding and effective communication of how solutions relate and provide support as needed/requested from the product groups and business partners.
• Present and demo solutions and propose value differentiators within the competitive landscape.
• Conduct periodic presentations and/or trainings as needed or required both internally and externally.  Serve as an educational resource and Subject Matter Expert (SME).
• Participate on Product Launch Teams at the request and direction of the VP, Growth Optimization.
• Participate in various meetings, conferences, and presentations as assigned and provide support when requested for preparation, review and/or delivery of formal presentations.
• Learn to navigate the competitive landscape and emerging markets to understand and articulate the value proposition.
• Provide market Intel and feedback to the membership, product and marketing teams and business partners regarding evolving client and market needs and product direction/strategy.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree in Business, Marketing or related field and 5+ years experience in a Financial Institution or the Financial Industry.
• Experience in sales, operations, marketing, and /or relationship management are required.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

$95,800.00

To

$124,500.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive Wages

• Medical With Telemedicine

• Dental And Vision

• Basic and Optional Life Insurance

• 12 Paid Holidays

• Supplemental Insurance

• Tuition Reimbursement

• Wellness Program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Mental Health and Well-being: Employee Assistance Program (EAP)

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.