Spanish Bilingual Receptionist - (ZR_27623_JOB)

This is a remote position.

• Mondays to Fridays, 8:00 am to 5:00 pm, Westlake Village, CA, USA, Pacific time
• With 1-hour unpaid break

• Customer Interaction: Answer and manage incoming calls, emails, and chat inquiries in a courteous and professional manner.
• Scheduling and Calendar Management: Schedule appointments, manage calendars, and coordinate meetings for clients and team members.
• Information Management: Provide accurate information about products, services, and company policies to customers and clients.
• Message Taking: Record and relay messages accurately and promptly to the appropriate team members.
• Problem Solving: Address client and customer concerns, resolving issues or escalating them as necessary.
• Administrative Support: Perform basic administrative tasks such as data entry, file organization, and documentation.
• CRM Updates: Maintain and update customer information in the Customer Relationship Management (CRM) system.
• Multitasking: Manage multiple communication channels and prioritize tasks effectively.

Requirements

• With HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job