Head, Securities Services - Custody & Middle Office MY

1. Oversee Client Management Custody team and Custody product. 
2. Partnering with Sales team and Business Units to identify opportunities and jointly collaborate on custody business and securing external clients. 
3. Ensure financial targets of Custody product are met and seeking ways to improve its bottom line and prevent revenue leakages. 
4. Responsible for overall quality of client’s servicing, queries and prompt closure. 
5. Engage and ensure GO – Custody Ops team and providers delivers as per agreed levels of service. 
6. Conduct end-to-end reviews of all processes and procedures with a focus to remediate any control gaps and to improve efficiency, capacity and quality. 
7. Responsible for adherence to all departmental procedures, policies checkpoints and controls.
8. Review legal documentation mainly Custodian Agreement, OM with clients and providers. 
9. Responsible for the audit, compliance, business continuity management and due diligence by clients and regulators.
10. Responsible for the implementation of client on-boarding, asset transitions, business process improvement and change management.
11. Develop and maintain strong relationships with internal clients and operational groups. 
12. Undertake projects/assignment from time to time.
13. To build and manage new custody services such as middle office custody, digital asset custody, tokenised securities and the likes.

Middle Office - Trade Management, Recordkeeping, Reconciliation, Corporate Actions, Data Management, Information Delivery/Reporting, Client Service, System

Digital Asset Custody – Safekeeping, Post-Trade Settlement, Technological Ecosystem, Reconciliation, etc

Tokenised Securities – Reconciliation on-chain and off-chain, E2E process, Recordkeeping of Tokenised Securities, Client Service, Subscription and Redemption