Internal Control Manager
Hermès.com
Office
Hong Kong SAR
Full Time
General Role
This is a newly created role responsible for developing and overseeing Internal Control framework in Hong Kong & Macau to ensure operational effectiveness and regulatory compliance. This position aims to safeguard company assets (people, inventory and image) and mitigating risks.
The Key Responsibilities Include:
Promotion of compliance culture and increase internal control awareness at all levels. Lead the development and implementation of internal control frameworks to safeguard assets and ensure compliance
Collaborate with cross-functional teams to enhance operational effectiveness, identify main potential risks in terms of internal control and retail operations, alerts on the most critical to top management and develop strategies for risk mitigation
Accountability for ensuring policies and procedures is in place to provide reasonable assurance that the company assets are protected and that the level of internal control is adequate and compliant with Group policies
Major Activities
- 1. Internal Review (Group Rules/ Local Regulation)
- 2. Fostering and Increasing Internal Control Awareness
- 4. Safety & Security Coordinator
- Conduct store audit on a regular basis to ensure compliance with group policies and local regulations
- Corporate processes internal review (Purchase, IT, HR, Safety and Security, Logistics, Treasury)
- Group Internal Control questionnaires validation process (store, corporate and treasury)
- Review other identified weaknesses or inefficiencies to improve practices
- Follow up on audit / internal control recommendations to ensure consideration and resolution of all relevant risks and audit findings
- Communicate and deploy new group and regional procedures while sharing best practices to foster a culture of compliance and accountability among all employees
- Support operational teams to implement new procedures and/or adapt to local context
- Train operational teams and newcomers
- Actively engage with internal and external auditors
3. Risk Management
- Risk identification & assessment, focusing on operational and compliance risks
- Control design & implementation to mitigate the risks
- Risk monitoring and reporting, providing regular reports to senior management
- Coordinate among the subsidiary and with Group Security department and Regional Internal Control team for all security related issues
- Enhance the safety & security awareness to ensure the assets protection & people safety compliance
- Conduct comprehensive safety inspections and promptly communicate identified hazards to local management to ensure timely resolution and compliance with safety regulations
- Working closely with Greater China Regional Internal Control team and Legal team to implement adequate and efficient processes
5. Compliance
- Routine review and reduce the risks of all compliance issues and strengthen current processes (anti-corruption laws, data protection, anti-money laundering, etc.)
- Fraud case investigations (if any)
Requirements & Capabilities:
- A minimum of 10 years of relevant experience in a similar position within a multinational organization or providing similar services through a Big Four accounting firms. Relevant professional certification (e.g. CIA) is a plus
- Solid understanding and experience with internal control frameworks, curious to build knowledge and understand risks and controls
- Strong analytical skills and critical thinking ability to spot, assess and address risk
- Trustworthy and with strong ethical standards
- Strong interpersonal and communication skills to influence other functions and managements
- Independent and able to work well with stakeholders as part of a multi geographic team
- Adaptable to working in a fast paced, ever-changing environment with flexibility in resolving issues and addressing changing priorities
- With a positive mindset for collaboration and strive for continuous improvement and optimization
- Proficient in MS Office and risk management software and a solid understanding of internal control frameworks, along with the ability to leverage data analytics tools to enhance risk assessment processes
- Fluent in English, Cantonese and Mandarin
Internal Control Manager
Office
Hong Kong SAR
Full Time
September 18, 2025