TikTok Shop - Star Creator, Strategic Partner Manager
TikTok.com
Office
Los Angeles, California, United States
Full Time
About the Team
The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
About the Role:
As a Strategic Partner Manager, you will directly manage a group of top creators enrolled in our TikTok Shop Creator Program. You will play a key part in the success and growth of creators on TikTok Shop by supporting platform best practices, content strategy, content merchandising, brand/merchant engagements, and platform initiatives.
Responsibilities:
- Build and maintain relationships with TikTok Shop content creators
- Assist creators in developing their e-commerce content strategy and audience growth plans
- Analyze data and provide insights to creators to help them optimize their content, and improve sales performance
- Facilitate collaborations between creators and merchants
- Provide support and troubleshooting for technical issues that creators may encounter
- Collaborate with other teams at TikTok to give creators access to resources, tools, and opportunities
The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
About the Role:
As a Strategic Partner Manager, you will directly manage a group of top creators enrolled in our TikTok Shop Creator Program. You will play a key part in the success and growth of creators on TikTok Shop by supporting platform best practices, content strategy, content merchandising, brand/merchant engagements, and platform initiatives.
Responsibilities:
- Build and maintain relationships with TikTok Shop content creators
- Assist creators in developing their e-commerce content strategy and audience growth plans
- Analyze data and provide insights to creators to help them optimize their content, and improve sales performance
- Facilitate collaborations between creators and merchants
- Provide support and troubleshooting for technical issues that creators may encounter
- Collaborate with other teams at TikTok to give creators access to resources, tools, and opportunities
TikTok Shop - Star Creator, Strategic Partner Manager
Office
Los Angeles, California, United States
Full Time
September 18, 2025