Program Manager - Defense Health Agency

Description

Vistra is seeking a Program Manager to lead and oversee the execution of support services for the Defense Health Agency (DHA) Office of Small Business Programs (OSBP). This role is responsible for driving data informed analysis and process improvements, managing change initiatives, supervising a multidisciplinary team, ensuring quality control across deliverables, and producing timely and accurate reports to support strategic decision-making. The Program Manager will serve as the primary liaison between the contractor team and DHA leadership, ensuring alignment with mission objectives and compliance with federal regulations. 

Responsibilities

Program Oversight & Execution 

• Lead the planning, coordination, and execution of all contract activities in support of the DHA OSBP. 
• Ensure timely delivery of all contract deliverables including reports, outreach metrics, communications, and performance analyses. 
• Monitor and manage program performance using data-driven tools and dashboards. 

Process Improvement & Change Management 

• Identify opportunities for operational efficiency and implement process improvements across OSBP support functions. 
• Develop and execute change management strategies to support evolving program needs and stakeholder expectations. 
• Facilitate continuous improvement initiatives aligned with federal acquisition best practices. 

Team Leadership & Supervision 

• Supervise and mentor a team of analysts, communications specialists, and administrative support personnel. 
• Assign tasks, monitor progress, and ensure high-quality output from all team members. 
• Foster a collaborative and accountable team culture focused on mission success. 

Quality Control & Compliance 

• Establish and maintain quality assurance protocols to ensure all deliverables meet contractual and regulatory standards. 
• Conduct regular reviews of work products, communications, and outreach materials for accuracy and consistency. 
• Ensure compliance with FAR, DFARS, and DHA-specific acquisition policies. 

Reporting & Communication

• Prepare and submit weekly, monthly, and semi-annual reports on small business achievements, outreach activities, and subcontracting performance. 
• Develop executive-level summaries and presentations for senior DHA leadership. 
• Coordinate strategic communications and public-facing content in support of OSBP initiatives. 

Requirements

• Bachelor’s degree in Business Administration, Public Policy, or related field. 
• Minimum of five (5) years of experience in federal program management, preferably within DoD or healthcare-related agencies. 
• Proven experience in process improvement, change management, and team leadership. 
• Strong understanding of FAR, DFARS, and small business program regulations. 
• Excellent written and verbal communication skills. 
• Proficiency in data analysis tools and performance management systems. 

Preferred Skills

• PMP or equivalent project management certification. 
• Experience with mentor-protégé programs and small business outreach. 
• Familiarity with DHA systems and acquisition processes. 
• Knowledge of strategic communications and digital media management. 

About Vistra:  Vistra Communications, doing business as Vistra and Vistra Federal Solutions, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Tampa, FL with an office in Springfield, VA providing professional support services to Defense, Federal, and Civilian Agencies.  Approximately 25% of our “team member” employees work in the National Capital Region, providing communications, outreach, and organizational transformation services to our public sector customers.  Vistra provides medical, dental, and vision benefits, life and disability insurance, employer matching 401(k) retirement plan, Paid Time Off, Parental and Bereavement Leave, and Professional Development, among other benefits. 

US Citizenship Required: Due to the requirements of the federal contract that this position supports, U.S. citizenship is required. Citizenship will be confirmed via I-9/E-Verify at the start of employment.