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Senior Business Systems Analyst

Milestone Technologies, Inc..com

Office

Hyderabad, IN

Full Time

We are seeking a Senior Business Systems Analyst III to support a high-impact initiative for a leading client in the life sciences industry. This role bridges business needs with technical execution across a range of strategic focus areas, including reporting enhancement, process optimization, and technology enablement.

The successful candidate will work with cross-functional teams to gather requirements, support project execution, and help design user-centered solutions. This position requires strong analytical skills, technical understanding, and the ability to facilitate alignment between business stakeholders and delivery teams.

Key Responsibilities

Business Analysis & Process Improvement

  • Conduct discovery sessions to gather and document business and technical requirements.
  • Translate stakeholder needs into clear specifications that guide solution design.
  • Identify dependencies, potential risks, and improvement opportunities across business processes.

Project Coordination

  • Assist in developing project timelines and tracking milestones.
  • Maintain documentation including meeting notes, action items, and progress reports.
  • Help ensure alignment with organizational standards, goals, and delivery timelines.

Technology & Tool Enablement

  • Support the evaluation, rollout, and adoption of new tools and platforms.
  • Gather feedback from end users to help refine system features or processes.
  • Collaborate with internal teams to improve tool usability and efficiency.

Testing & Quality Assurance

  • Participate in testing activities including test planning, script development and execution, and defect tracking.
  • Help ensure that delivered solutions meet agreed-upon requirements and

Standards.

· Maintain testing documentation and contribute to issue resolution.

Reporting & Data Visualization

  • Assist in defining key performance metrics and data visualization needs.
  • Help develop intuitive dashboards or reporting frameworks based on user input.
  • Apply user experience principles to improve clarity and effectiveness of reporting tools.

Required Qualifications

  • Bachelor’s degree in Business, Information Systems, or related field.
  • 8+ years of experience as a Business Analyst or similar role in a technology or business transformation environment.
  • Strong understanding of project delivery methodologies (Agile, hybrid, etc.).
  • Experience translating complex requirements into functional specifications.
  • Proficiency in tools such as Excel, MS Office, and collaboration/project platforms.

Preferred Qualifications

  • Experience with enterprise platforms (e.g., ticketing systems, workflow tools, or reporting software).
  • Familiarity with infrastructure, cloud, or development lifecycles is a plus.
  • Exposure to regulated industries, particularly healthcare or life sciences.
  • Professional certifications (e.g., CBAP, PMI-PBA, CSM) are beneficial.

Soft Skills

  • Excellent communication and facilitation skills.
  • Ability to think strategically and adapt quickly in a fast-paced environment.
  • Strong analytical mindset with a focus on problem-solving.
  • Collaborative attitude with a commitment to continuous learning and improvement.

Senior Business Systems Analyst

Office

Hyderabad, IN

Full Time

September 18, 2025

company logo

Milestone Technologies, Inc.

MilestoneTech