Manager: Agency Division

Who Are We?

SanlamAllianz Namibia is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, SanlamAllianz Namibia is increasingly introducing greater financial and technical expertise.

What Will You Do?

To support the Head of the Agency Division in driving strategic growth, operational efficiency, and performance excellence across the Agency distribution channel. To ensure continuity of leadership, coordinate cross-functional initiatives, and oversee the execution of key strategic and operational plans.

What Will Make You Successful In This Role?

• Strategic Support & Market Development
• •    Assist in the development and execution of market penetration strategies
• •    Conduct market research and competitor analysis to identify growth opportunities
• •    Support the implementation of recruitment and retention strategies for advisors
• Training & Development Oversight
• •    Coordinate training programs for Branch Managers (BMs), Sales Managers (SMs), and New Business Consultants (NBCs)
• •    Monitor training effectiveness and recommend improvements
• •    Ensure alignment of training content with strategic goals and compliance standards
• Performance Management
• •    Monitor and report on performance metrics for BMs and SMs
• •    Assist in the allocation of sales targets and resources across regions
• •    Use CRM and BI tools to identify performance gaps and recommend interventions
• Operational Coordination
• •    Act as liaison between the Agency Division and support departments (e.g., Claims, Issuing, Marketing)
• •    Ensure timely resolution of operational issues affecting advisor performance
• •    Support the implementation of feedback mechanisms from BMs, SMs, and Advisors
• Compliance & Governance
• •    Ensure adherence to Namibian insurance, and other relevant and applicable legislation and internal policies
• •    Support internal audits and compliance training initiatives
• •    Monitor risk areas and escalate concerns to the Head of Division
• Reporting & Forecasting
• •    Prepare and review monthly and quarterly performance reports
• •    Assist in forecasting and strategic planning based on market trends and internal data
• •    Recommend strategic adjustments based on performance insights

Qualification And Experience

• Bachelor’s degree in Business, Finance, Insurance, or related field
• Minimum 5–7 years’ experience in insurance distribution, with at least 3 years in a leadership/management/supervisory role
• Strong understanding of the Namibian insurance market and advisor distribution models
• Proven experience in performance management and strategic planning

Knowledge And Skills

• Strategic Thinking & Execution
• Leadership & People Development
• Analytical & Data Interpretation Skills
• Communication & Stakeholder Engagement
• Regulatory & Compliance Awareness
• Project & Change Management

Personal Attributes

Optimises work processes - Contributing through othersBuilds effective teams - Contributing through othersDecision quality - Contributing through othersDirects work - Contributing through others

Build A Successful Career With Us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates - Contributing through othersBeing resilient - Contributing through others

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our Commitment To Transformation

Our commitment to transformation

SanlamAllianz Namibia is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. SanlamAllianz Namibia Employment Equity plan and targets will be considered as part of the selection process.