Global Operations Associate [Philippines]

Locad.com

Office

Metro Manila

Full Time

Network Operations Support

Track daily performance metrics across fulfillment and transport partners.
Consolidate weekly reports from country teams into a central performance dashboard for leadership.
Monitor site-level and brand-level health, escalating risks proactively.
Support strategic planning of network expansion and throughput to avoid bottlenecks.
Research market and industry trends to recommend improvements in the network strategy.

Partner & Vendor Management

Support the sourcing and evaluation of new partners during expansion opportunities.
Assist in onboarding new warehouses and transport partners (contracts, SOPs, documentation).
Conduct operational and commercial due diligence, including cost benchmarking.
Build relationships with vendors to strengthen Locad’s operational network.

Project & Expansion Support

Assist in new market entry and country launch projects.
Track deliverables, highlight risks, and ensure timely execution of expansion initiatives.
Collaborate with leadership on global network development projects.

Performance Management & Operational Excellence

Standardise and maintain process documentation and SOPs.
Support cost optimization, pricing, and forecasting initiatives.
Analyze partner mix, service levels, and pricing to drive margin improvements.
Recommend operational improvements based on feedback from local teams and partners.
Education: BA/BS degree preferred, ideally in Industrial Engineering, Supply Chain, or related fields.
Experience: 0–3 years in operations, logistics, consulting, or project management. Fresh graduates welcome.
Strong analytical and problem-solving skills; proficient with Excel and data analysis tools.
Excellent communication skills; able to collaborate across teams and countries.
Highly organized, detail-oriented, and able to manage multiple priorities.
Comfortable in a fast-paced, high-responsibility environment.
Willingness to travel locally and internationally.
Tools used by the team: Google Suite (Docs, Sheets, Slides), Microsoft Office, and HubSpot.

You’ll become part of a diverse team that's globally distributed. We are a business that's been built in the post-pandemic era, with each employee being given the flexibility to create and build in their space.

We are meritocratic and believe in the potential of our employees, we look to go further each time and develop as a team.

In addition to an exceptional culture, fostered by 3 great founders, you’ll also get the following;

Annual Bonus
25 days leave.
Health Insurance.
Macbook.
Annual L&D support.

We believe diversity and representation are key to creating not only a great product but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.