Title Clerk/Receptionist

Key Responsibilities:

• Prepare and process title documents for new and used vehicles.
• Answer & Direct Front Desk Calls
• Verify title information, lien releases, and legal ownership.
• Submit and track title and registration paperwork with the appropriate DMV
• Maintain records of title transactions and ensure all documentation is properly stored and accessible.
• Communicate with customers, lenders, and state offices to resolve title issues or discrepancies.
• Calculate and collect fees such as taxes, registration, and title transfer fees.
• Reconcile title and registration payments and maintain up-to-date records.
• Process trade-ins and ensure correct payoff and title work with lienholders.
• Stay current with changing state laws and DMV procedures related to title processing.

Qualifications:

• High school diploma or equivalent
• experience in a title clerk role, preferably in an automotive dealership is preferred but not necessary
• Knowledge of title laws and DMV.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong communication and problem-solving skills.

Working Conditions:

• Office-based environment with occasional travel to DMV.
• May require prolonged periods of sitting and working at a computer.