Practice Administrator II-Bluhm Cardiovascular Institute, South Region

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. As a nationally recognized health system with more than 200 locations across Chicagoland, we are committed to delivering world-class care, advancing medical innovation, and supporting our employees with competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching. Our mission is simple: put patients first while fostering an environment where employees can thrive.

As part of this mission, the Bluhm Cardiovascular Institute (BCVI) stands as a destination for highly specialized heart and vascular care. Ranked among the top programs in the nation, BCVI offers comprehensive services for the most complex cardiovascular conditions, performing more than 2,700 cardiac surgeries annually and caring for patients from all 50 states and 27 countries. With a legacy of innovation spanning 20 years, BCVI combines cutting-edge research, advanced treatments, and a multidisciplinary team of experts to deliver exceptional outcomes—including the best heart failure survival rate in the U.S. for two consecutive years. When you join BCVI, you become part of a team that is shaping the future of cardiovascular medicine.

Job Description

The Practice Administrator II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Practice Administrator II is responsible for planning, directing and monitoring operations in an intermediate ambulatory environment to achieve excellence in the delivery of patient care in the physician practice while creating an inspiring and rewarding environment for staff members. The Practice Administrator II is responsible for the financial and operational management and coordination of the overall activities, clinical services and programs for the Northwestern Medical Group (NMG) Practices. The Practice Administrator II manages multiple sites or departments within NMG.

Responsibilities:

• Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry. Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future.
• Thinks and acts in ways that support NM’s mission, vision and values. Identifies opportunities for new business growth and development, expansion of current services, etc.
• Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services.
• Measures and monitors budget and business development plans; provides ongoing updates to staff.
• Identifies staff's individual skills and interests; provides timely, positive, constructive feedback; addresses performance gaps as they occur with clear action plans and timelines for improvement.
• Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development within Northwestern Medicine.
• Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results.
• Facilitates change readiness and agility among staff and teams.
• Achieves departmental and organizational goals.

Qualifications

Required:

• Bachelor's degree. Equivalent experience may be accepted in lieu of formal education.
• Five (5) years management experience in a  multi-site ambulatory setting or related experience.
• Demonstrated success in medical office management.
• Demonstrates personal alignment with NM’s core values of integrity, excellence, patients first, and teamwork.
• Effective communication and interpersonal skills.
• Ability to plan, organize, and direct the activities of others.

Preferred:

• Master’s degree.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.