Deputy Manager

Deputy Manager

• Application Deadline: 24 September 2025
• Department: Residential/Nursing Homes
• Employment Type: Full Time
• Location: Jersey - Silver Springs
• Reporting To: Registered Manager

Description

Silver springs are looking for a Deputy Manager to join the team and work in-conjunction with another Deputy Manager to provide support and management/supervision of all employees to ensure a high-quality of care is maintained, and liaising with the Registered Manager on all general administration and operational matters.

To act as a professional role model for junior staff, promoting high standards of practice and strong professional values. Ensuring adherence to policies and standards set by the company and the care standards in the jurisdiction working within.

To ensure that all current and newly referred clients/residents are properly assessed, and that person-centred support is provided for all individuals.

Key Responsibilities

General Responsibilities;-

• To work as part of a care team providing a service that meets the highest regulatory standards.
• Be responsible for monitoring the safe recruitment process for staff recruitment.
• In conjunction with the Registered Manager and Deputy Manager, ensure coordination and supervising of staff and evaluate performance and discipline, providing constructive feedback where required.
• To be accountable for care delivered to service users, ensuring high standards of clinical and non-clinical practice.
• To support our service users and carry out personal care tasks as specified within the Care Plan(S), in order that they tasks are carried out to enhance and support the independence of the service user.
• To be aware of any deterioration in physical and mental health of a service user, and oversee management of this effectively.
• Support the Registered Manager and Deputy Manager to undertake general assessments, admission assessments, and organise discharges, undertaking such work independently, as required.
• To ensure that relevant documentation is maintained in a comprehensive manner, and that any relevant paperwork as required by your role, is completed and stored appropriately.
• To act up, as necessary, in the absence of the Registered Manager and participate in any emergency/on-call rotas as required.
• To carry out tasks in a way that will demonstrate respect for dignity and privacy, irrespective of the severity of a service user's disability or personal circumstances.
• To encourage positive social interactions with service users.
• Respond to emergencies in accordance with company policy.
• Maintain confidentiality at all times, unless there is deemed a risk to service users and other members of staff.
• To participate in team meetings, and carry out supervisions and annual appraisals.
• To attend multidisciplinary agency meetings where requested and where appropriate.
• To act as a mentor/preceptor/supervisor to other staff members, promoting an environment that is conducive to quality learning and assessment.
• To take lead in the promotion of the health and well-being of service users, ensuring that health promotion is incorporated in the planning and delivery of care.
• Oversee the tasks and standard of the domestic duties within the home, participating in any audit cycle relating to domestic tasks and ensure that the staff have the relevant training and competency to carry out such tasks.

Training and Development Responsibilities;-

• Maintains own continuing professional development.
• To ensure that mandatory training is complete and in compliance with company standards and to attend training when requested.
• Support staff with performance issues, developing action plans to address developmental needs.

Compliance Responsibilities;-

• To be compliant with all aspects of the Group in relation to policies, procedures, guidelines, and audits.
• To maintain compliancy with the care standards in the jurisdiction working within, and other Health Regulators of where the Group operates.

 

Skills, Knowledge And Expertise

• Must hold a Level 3 Diploma in Health and Social Care, or relevant Health Care qualification 
• Able to work within a team and also independently and make appropriate strategic decisions within the field of care.
• Excellent written and oral communication and presentation skills.
• The ability to prioritise tasks and resources, to work well under pressure, whilst maintaining attention to detail is critical.
• To possess strong and influential management skills, with proven ability to manage internal and external team members at all levels.
• Excellent computer skills such as Microsoft Office Suite, i.e. Work, Excel, PowerPoint and Outlook.
• Be able to pass fitness to practice standards.
• Be reliable, motivated and organised.

Personal Characteristics;-

• Adaptable and flexible.
• Diligent and persistent.
• Creative and innovative.
• Demonstrate good research skills.
• Competitive drive.
• Highly organised.
• Keen observational skills.
• Kindness and strong ethical background.
• Integrity.
• Willing to be hands-on with residents where necessary, including carrying out personal care tasks such as washing, toileting, etc.

Benefits

• Competitive pay rates
• Online training
• Pension
• Mental Health & Wellbeing Package
• Staff Discounts