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Intermediate EPIC Instructional Designer

Presbyterian Healthcare Services.com

Office

Albuquerque, NM, United States

Full Time

Overview

Presbyterian Healthcare Services is seeking a talented Intermediate Epic Instructional Designer to help shape the future of Epic training. In this role, you’ll design and maintain engaging, effective learning materials that prepare end-users to deliver exceptional care and service.

You’ll apply proven instructional design principles to keep curricula aligned with Epic updates, while also mentoring Associate Instructional Designers and overseeing their work on training projects. This is a great opportunity to grow your impact in a collaborative, mission-driven environment.

  • Full Time - Exempt: Yes
  • Work hours: Days
  • Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Prefer Qualifications:

Orders and ClinDoc Ancillaries.

Join a workplace where compassion meets purpose. Apply today!

Qualifications

  • Associate degree required3 years of relevant experience may substitute.
  • 2+ years of professional experience in training, IT, healthcare operations, or 1–2 years in EHR deployment.
  • Must have 2 years in the Intermediate role to progress to Senior level.
  • Proven ability to facilitate learning independently and effectively.
  • Strong skills in coaching, team building, communication, training development and delivery, end-user support, and project management.

Certifications & Technical Skills:

  • Instructional Design and Epic certification required within 6 months of hire, along with successful completion of TED training.
  • Must teach at least one class annually in each credentialed Epic application.
  • Proficient in Microsoft Office, e-learning tools, microlearning, remote and in-person training management.

Responsibilities

  • Applies Instructional Design principles and standards to assess learner needs and advance the experience of Epic learners. Designs and implements new job-relevant curricula, educational materials, and assessment tools for Epic users.
  • Reviews post-class survey data, implementing improvements in curricula development and delivery, auditing classes for compliance with curricula and other Presbyterian standards (for example, presentations which support diversity and inclusion standards, up-to-date Epic knowledge and skills).
  • Ensures educational programs and materials are current with Epic system changes. Serves as SME for Epic application as it relates to training learners. Ensures educational materials are usable by Trainers for both remote and in-person delivery.
  • Participates in credentialing program for Trainers.
  • Supports testing and design of new functionality and enhancements. Configures Epic training environment.

Benefits

About Presbyterian Healthcare Services

Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities—like challenges, webinars, and screenings—with opportunities to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships.

Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer For This Position Is Up To

USD $42.63/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

Intermediate EPIC Instructional Designer

Office

Albuquerque, NM, United States

Full Time

September 17, 2025

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Presbyterian Healthcare Services

PresHealth