Asset Management Trust Specialist II

What The Role Is:

•  Provide administrative support to Asset Management & Trust Officers, Division Manager, and other staff as needed. Duties include, but are not limited to: data entry, receptionist, answering telephone, special projects, and other clerical duties.  Must project a professional and pleasant image in person and through telephone interaction.   

How You Will Make an Impact:

•  Meet and greet clients and visitors in a professional manner.
•  Assist Trust Officers with daily administration of trust accounts as assigned.
• Answer telephones and transfer calls as appropriate in a professional manner.
•  Update Trust and other documents using Microsoft Office applications in a highly proficient manner.
•  Assist with and create PowerPoint presentations as needed.
•  Update shared Trust files on the public drive as needed.
•  Prepare and balance proof work to send to Trust Operations, including deposits to trust accounts and distributions from trust accounts with officer approval.
•  Serve as custodian for dual custody for the Trust vault.
•  Mail client information and other client mail outs as required.
•  Assist Trust Officers in the daily administration of their various estate, trust, retirement services, and agency accounts in accordance with the Company’s overall written policies and procedures.
•  Assist Retirement Services officers with communications to Third Party Administrators (TPAs) or record keepers for retirement plans.
•  Monitor client “Daily Investments and Cash Reports”, “Daily Transaction Reports”, and “Pending Disbursement Transaction Listings” to ensure that accounts have sufficient liquidity as needed.
•  Coordinate with Trust Officers to ensure that a current “Statement of Investment Objectives” (SIO) has been signed and is on file for each client.
•  Assist with client relationships and maintain relationships in absence of a Trust Officer as needed.
•  Perform general clerical duties to include, but not limited to: copying, faxing, scanning, mailing, and filing.
•  Maintain a hard copy and electronic filing system for Trust Accounts as needed. File client’s correspondence, copies of disbursement checks, paid bills and other documents electronically via OnBase imaging system.
• Take mail and proof work to the mailroom on a daily basis by cutting off time for the day.
•  Prepare packages for UPS/FedEx shipments.
•  Coordinate and maintain records for accounts payable.
•  Setup and coordinate conference room schedules as needed.
•  Coordinate with Technical Support for maintenance on computer and office equipment.
•  Order and maintain office supplies as needed.
•  Coordinate client Christmas gifts and Christmas card mailings.

Who You Are:

•  Ability to work well with others in a team environment.
•  Ability to communicate and maintain a professional manner in conversation and appearance with clients, vendors and other Trust personnel. Duties require professional verbal and written communication skills.
•  Ability to use general office equipment and multi-task job functions.
•  Ability to reason and make basic decisions unsupervised. Ability to compute basic math functions such as addition, subtraction, multiplication, division, common fractions, percentages and ratios.
•  Ability to read and understand routine legal and trust documents and other documents such as operations, maintenance and procedure manuals.
•  Ability to compose or create routine reports and correspondence.
•  Highly proficient in Microsoft Office applications: Word, PowerPoint and Excel.
•  General knowledge of commercial bank computer applications.
•  Two years college and/or 5 years banking or trust experience preferred.