P&C Operations Coordinator 12 Month FTC

Company Description

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

• Closing date: 3rd October 2025
• Please note Rest does not accept speculative resumes from recruitment agencies 
• Rest will review applications prior to the closing date and may close the role earlier 

Job Description

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The primary purpose of this role is to support the broader People & Culture team to be more efficient and effective through the provision of operational and administrative support to the business.

• Action end to end employee lifecycle processing - ensure all process steps are accurately completed in line with documented procedures and Service Level Agreements (SLAs), including but not limited to: – draft and/or finalise employment documents, – data entry, – filing and maintaining of employee files, – provide information/notifications to other stakeholders.
• Monitor the P&C Operations worklist for new requests and: – action tasks within the P&C Operations service catalogue, – direct employees to self-service information, or – triage and escalate to the appropriate tier 1 or tier 2 level contact.
• Respond to employment verification requests and questions about employee lifecycle processes.
• Administer compliance activities including: – On time completion of all background screening for new starters and rescreening for existing employees. – Assign and review acknowledgement of Rest policies. – Review all Work From Home checklists for new starters and validation for existing employees within Service Level Agreements. – Approve or review approvals of assigned P&C processes to ensure they are in line with Rest’s guidelines.
• Schedule and book workshops and inductions for new starters. 

Qualifications

Bachelor’s degree in Business Management, Human Resources, or related discipline desirable

Required experience, understanding or credentials including:

• • Demonstrated experience in human resources and/or administrative experience
• • Experience with HR systems or case management systems (iChris and/or ServiceNow advantageous)
• • Strong organisational and administrative ability, coupled with the ability to effectively prioritise
• • Ability to communicate well with all levels of the company; employees and management 

Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities 
• Hybrid working 
• Purchase leave scheme and gender neutral 16 weeks paid parental leave 
• Super Contribution Continuation for 12 Months of parental leave 
• Linkedin Learning 
• Income Protection Insurance 
• Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours) 
• Rest Stops - meeting free breaks 

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 31 July 2025. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.