QMPP-C Customer Quality Engineer

Company Description

Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ranging portfolio that makes mobility safe, exciting, connected, and autonomous. This includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles. In the fiscal year 2024 the business areas, which now belong to AUMOVIO, generated sales of 19.6 billion Euro. The company is headquartered in Frankfurt, Germany and has about 87.000 employees in more than 100 locations worldwide.

Job Description

• Communicate Field and 0 Mileage issues to all the organization. 
• Register and keep all the documentation updated related to the Customer Issues. 
• Customer meetings to inform about parts analysis and Problem Solving follow up. 
• Corrective actions follow up and if needed escalation be able to create reports and presentations to get the Management support and remove blocking points. 
• B2B Portals check on a daily basis. (GM, Ford...)  
• Negotiate / Dispute no conformities related to Customer process. 
• Warranty / field data analysis and follow up. 
• Root cause analysis for Customer Issues, coordinate and be part of a multidisciplinary team for 8Ds responses. 
• External Sorting coordination with Customer Service Engineers at customer facilities. 

Qualifications

1. Mechatronic Engineer, Industrial Engineer. 
2. More than 2 years of experience (customer interface experience B2B). 
3. Core tools. 
4. Advanced English. 
5. Effective Communication. 
6. Problem Solving. 

Additional Information

We are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

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Ready to take your career to the next level? The future of mobility isn’t just anyone’s job. ​Make it yours! ​Join AUMOVIO. Own What’s Next.​