Administrative Specialist 2 (Job Rotation/Limited Duration Opportunity)

Initial Posting Date:

09/17/2025

Application Deadline:

09/28/2025

Agency:

Long Term Care Ombudsman

Salary Range:

$4,203 - $5,838

Position Type:

Employee

Position Title:

Administrative Specialist 2 (Job Rotation/Limited Duration Opportunity)

Job Description:

Administrative Specialist 2 (Limited Duration/Job Rotation)

Residential Facilities Ombudsman Program

Salem, Oregon (Hybrid)

This limited duration opportunity is scheduled to last through July 31, 2026. Limited duration appointments are eligible for benefits. We will also consider filling this position as a job rotation assignment for current state employees.

Are you highly organized, detail-oriented, and passionate about helping others? The Residential Facilities Ombudsman (RFO) Program is hiring a Program Coordinator (Administrative Specialist 2) to support our mission of protecting the rights, safety, and dignity of Oregonians with developmental disabilities or mental health conditions who live in group homes, foster homes, or residential facilities.

Through advocacy, education, and problem-solving, the RFO program empowers residents and improves the systems that support them.

What You’Ll Do:

• Keep our program running smoothly by collecting, pulling and analyzing data, drafting reports, confidential records, and tracking referrals and calls to our program
• Coordinate travel, volunteer onboarding, and outreach activities
• Support internal operations like database development and amendments, inventory, training module development and amendment, and tracking program policies and procedures.
• Create and update website and social media content to reach residents and families
• Analyze data and prepare reports and presentations for the Legislature, advisory boards, and partners
• Provide respectful, accessible customer service to residents, families, providers, case managers, and the public who contact RFO for help

View the position description here.

What We Are Looking For

Minimum Qualifications:

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; 

Or

An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

Or

An equivalent combination of education and experience.

Desired Attributes:

• Strong written and verbal communication skills, including the ability to clearly explain processes or information to individuals with different levels of understanding.
• Experience providing customer service or technical assistance to individuals or groups, especially in roles that involve explaining procedures, rules or laws while sharing information in a clear way verbally and in writing.
• Demonstrated ability to handle challenging and varied situations using a tactful approach to sensitive conversations and a commitment to confidentiality, organization and timely responses. 
• Experience with and ability to use data systems or reporting tools to pull, organize and analyze information and utilize the findings to create reports and plans of action using Microsoft Word, Excel, Power Point and Outlook, and provide guidance to others. 
• Excellent communication skills, both verbal and written; demonstrated able to convey complex information clearly to develop materials and presentations that use data to build buy-in from partners, legislators, and agency staff. 
• Demonstrated experience providing presentations, consultation or technical assistance to a variety of audiences with differing levels of understanding. 
• Demonstrated ability to read, understand and recommend statutory, administrative rule or program policy language changes to improve the health, safety and quality of life of residents. 
• Proficient in Microsoft Word; basic to intermediate Excel (including formulas); and Outlook.
• Strong analytical, organizational, and task management skills, with an ability to prioritize effectively within a team.
• Preference may be given to current State of Oregon employees.

Benefits of Joining Our Team 

This is the opportunity you’ve been looking for! The successful candidate will serve their community as a State of Oregon employee, making a real difference in the lives of Oregonians by directly assisting those who often have limited or no other resources or support.

Our Amazing Benefits Include:

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.  
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.  
• Hybrid Work Opportunity: This position offers a hybrid work arrangement, with duties performed both remotely and at our central office in Salem. The successful candidate will be expected to report to the Salem office approximately twice per month. Specific arrangements will be discussed during the hiring process.
• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).  
• Wellness Resources: Support for work-life balance, health, and overall well-being.  
• Career Development: Opportunities for professional growth and advancement.  
• Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner.  
• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.  

How To Apply

Ready to take on this exciting opportunity? Here’s how to apply: 

• External Applicants: Click on the “Apply” link and submit your application. View this video for help.  
• Internal Applicants (Current State of Oregon employees): Apply via your employee Workday account. View this knowledge article for help.  
• Required Documents: Be sure to attach the following required documents. Failure to attach these documents may result in disqualification of your application: 

• Resume

• Cover Letter

Additional Details

• If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Cassie Graham, cassie.graham@das.oregon.gov, 503-949-6169.  
• Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. 
• Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources.
• *The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. 
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. 

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity

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We are an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity.