Marketplaces Manager, CA ASIA

Sales

Permanent

Job Description

Be part of something bigger. Decode the future.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that we can develop solutions that deliver enjoyable and sustainable living together.

For more than one hundred years now, we’ve been working at the forefront of shaping lives for the better, developing products that meet people’s demands in terms of taste, care, and well-being. But as consumer needs and wants to continue to evolve, we have even more work to do.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build a future home!

All about the role:

We are looking for a Marketplaces Manager who will join our D2C CA Asia regional team on an exciting Ecommerce journey of consumer-led purpose driven growth. You will be armed with the responsibility of ensuring the Electrolux Brands, Range and Purpose stands out from the competition commercially in the digital space and delivers the Ecommerce growth ambition.

We aim to bring to life our purpose of ’Shape living for the better’ through Ecommerce delivering great experiences pre, at and post purchase with a future fit and digital first team and sustainable business model.

The team is responsible for the D2C e-commerce business through E-commerce marketplace partners (Shopee, Lazada, Tiktok Shop, Amazon, Naver, Tmall, JD.com & more) in 8 countries. D2C & Ecommerce is a pivotal growth engine delivering the ASIA Commercial ambition. A team is being setup in Bangkok (regional HQ) and in markets across ASIA region and this team will expand as the business grows.

What You’Ll Do:

You are an expert specializing in driving e-commerce business in Marketplaces in ASIA. You will work closely with the Head of Marketplaces channel to drive the growth and implement activities with countries.

To fit for this role, require prior experience in the following areas of responsibility:

• Business Results: Deliver Sales & Profitability (P&L) and driving online market share.
• Strengthen the channels and improve the processes through continuous go-to-market development
• Manage strategic channel partnership to achieve business plan.
• Provide the strategic sales strategies in achieving the target growth & revenue numbers
• Be familiar with the current market trends and conditions as well as good knowledge & network of the consumer electronics (Home Appliance) industry
• Manage operational excellency (e.g. Data driven decision Making, API connection (Order Automation)
• Performs other duties as assigned by management /direct supervisor

Channel & Category Management:

• Manage ASIA countries, channels and category strategy and execution plan to on board the right assortment by channel for assigned categories
• Initiate and drive commercial planning and channel promotion to drive sales and excitement to customers

Ecommerce Performance

• Daily/Weekly/Monthly Ecommerce performance monitoring & gathering insights from local teams on the performance
• Insightful data collection and analysis from MPs (in cooperation with Ecommerce Analytics & BI Manager)
• Closely collaborate with local teams to build an activation plan for growth on local/sub-regional/regional level

Ecommerce Content/Campaigns

• Driving with Marketing teams to provide the A+ content for platforms across the region and implement it with local teams
• Implement & monitor aligned pricing strategy per each market (in cooperation with Ecommerce Analytics & BI Manager)

Marketing Performance (work in cooperation with Marketing team)

• Closely work with Marketing team to have CA ASIA annual / monthly and campaign-based media plan to optimize for highest traffic and conversion both onsite and offsite media
• Collaborate with the marketing team to align social commerce initiatives with overall marketing goals.
• Collaborate and oversee the creation of engaging and conversion-driven contents tailored for various social commerce platforms (e.g. Shopee, Lazada and Tiktok Shop)
• Collaborate with content creators, affiliates and influencers, manage execution of Conversion-led social commerce campaigns.

Who You Are:

• BA or equivalent degree in Business or related field a nice to have
• 5+ years of experience managing Ecommerce marketplaces across multiple countries in ASIA (Shopee, Lazada, Tiktok Shop, Amazon, Naver, Tmall, JD.co, Tokopedia, etc)
• Experience growing ecommerce businesses in brands/enablers in marketplaces (incl demonstration of successful cases)
• Analytics: ability to combine data from different sources, structure and turn it into meaningful insights to make a business decision
• Desire to work and collaborate with people and strong interpersonal skills
• Results oriented with a focus on quality, efficiency and operational excellence, attitude of continuous improvement
• Commercial mindset and ability to work under pressure situations and deliver result on time
• Problem solving with a "roll-up-your-sleeves", "get it done" mentality

Core Competencies

• Both reactive and proactive, you work efficiently and flexibly to deliver results.
• With an eye for detail and the ability to interpret market trend and sales track, you can also translate this into meaningful, useful information that informs decision-making.
• You build trust, good working relationships and communicate effectively with your colleagues and across functions. You can manage changing priorities with ease.
• You keep the consumer and customer front of mind, bringing an outside-in perspective to encouraging cross-collaboration, utilizing diversity and encouraging open feedback.

Where You'Ll Be:

• You will be based in Regional Office in Bangkok, Thailand.

Benefits Highlights:

• Flexibility of work hours with hybrid work arrangement
• Discounts on Electrolux products and services.
• Medical & Hospitalization coverage.

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find Out More:

• https://career.electroluxgroup.com/global/en

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