Senior Specialist People Experience & Advisory (German speaker)

About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

About The Role:

The People Experience and Services team delivers a seamless, standardized associate experience across EMEA by streamlining HR processes, improving service quality, and driving operational efficiency. We oversee key areas, including Data, Processes & Solutions, Payroll, Talent Acquisition, Associate Lifecycle, and People Experience & Advisory, as well as specialized functions such as Campus Experience, Labor Relations, and Employee Relations. Partnering closely with HR Business Partners, the Community of Experts, global HR teams, and other functions such as Finance and Communications, we focus on automation, simplified workflows, and scalable solutions. Our goal is to create an agile, high-performing HR function that enhances associate satisfaction, supports strategic business priorities, and drives consistent, high-quality HR delivery across the region.

As a Senior Specialist, People Experience & Advisory, you will be responsible for delivering consistent and high-quality first-level HR advisory support across the full employee lifecycle. Acting as a trusted point of contact for associates and people leaders, you will provide policy interpretation, case handling, and guidance in accordance with HR frameworks, service levels, and compliance requirements. You will also support the maintenance and continuous improvement of HR knowledge content to drive self-service adoption and enhance the associate experience.

What You'Ll Do:

• Deliver high-quality HR advisory services to associates and people managers, ensuring a smooth and consistent experience across the full employee lifecycle.
• Handle incoming cases with professionalism, empathy, and expertise—translating policy and frameworks into clear, actionable guidance within the SLAs agreed.
• Provide direction on process matters related to onboarding, offboarding, performance management, compensation, well-being, leave and re-integration, disciplinary issues, workforce management, and more.
• Minimize case complexity by resolving issues efficiently while maintaining quality, limiting touchpoints, and enhancing portal self-service capabilities.
• Escalate to the People Advisory team when guidance falls outside defined frameworks.
• Support organizational initiatives such as restructures, change management, and new solution rollouts in partnership with HRBPs and CoEs.
• Stay continuously informed about evolving policies, HR frameworks, and regional employment regulations, and incorporate these into advisory interactions.
• Support the delivery of learning sessions to support associate and leader capability—e.g., compliance refreshers, performance coaching, “EMEA People Manager” events.
• Own the continuous improvement and accuracy of HR knowledge content by contributing to the creation, review, and maintenance of knowledge articles used in the People Services Portal, ensuring clarity, relevance, and alignment with policy updates.
• Serve as a Subject Matter Expert (SME) on designated HR policy, process, or business areas, supporting upskilling across the People Services team and contributing to training, documentation, and knowledge sharing.
• Measures of Success
• - Service Quality & SLA Compliance
• ≥90% of associate and manager queries resolved within defined SLA timelines
• ≥90% satisfaction score from post-case feedback surveys
• - Knowledge Management Impact
• ≥95% of owned knowledge articles are reviewed and updated every 12 months
• ≥20% reduction in repeat queries linked to improved self-service content
• - Subject Matter Expertise (SME)
• Recognized SME in at least one core HR topic/process; delivers a minimum of 2 knowledge-sharing sessions per quarter
• ≥90% peer and stakeholder satisfaction on SME guidance (via pulse or post-session feedback)
• What you'll bring:
• 1–3 years' experience in an HR Generalist, HR Coordinator, or People Operations role
• Fluent in German and English, any other EMEA language is considered a plus.
• Strong working knowledge of HR policies, employment law fundamentals, and best practices
• Excellent communication and interpersonal skills with a strong service mindset
• High attention to detail and ability to follow standardized processes accurately
• Comfortable working with HR systems such as Workday and ServiceNow (preferred)
• Proactive, team-oriented, and eager to learn from peers and senior colleagues
• Able to manage confidential information with professionalism and discretion
• Your Wellbeing is Our Priority

In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.  

• Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs 
• Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy 
• Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals 
• Be at the forefront: stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts! 

Check out our Amsterdam Campus here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.