Training Coordinator (CS)

Job Description:

• Job Title: Training Coordinator
• Location: Joplin, Missouri
• Department: ISL
• Employment Type: Full Time

Job Summary:

Are you passionate about making a real difference in the lives of others? Do you thrive in a collaborative environment where your expertise in training and development can empower a team dedicated to helping individuals achieve their full potential? Join our compassionate team as a Training Coordinator and become an integral part of our mission-driven organization. We are looking for an organized and empathetic individual with strong communication skills and a commitment to continuous learning. This role offers the opportunity to shape the professional growth of our associates, ensuring consistent and high-quality support services.

As a Training Coordinator, you will be instrumental in onboarding new associates and coordinating ongoing training programs. You will facilitate essential training in areas like Abuse & Neglect, CS Procedures, Missouri Quality Outcomes, and Therap, ensuring all team members are equipped with the knowledge and skills necessary to excel. Your role will involve developing and implementing on-the-job training, researching supplemental resources, and collaborating with leadership to ensure training consistency across various programs. Your contributions will directly impact our ability to deliver exceptional care and support to those we serve.

This Position Offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:

• Coordinate and deliver comprehensive orientation training for all new Community Services (CS) associates, covering essential topics such as Abuse & Neglect, CS Procedures, Missouri Quality Outcomes, Positive Behavior Supports, and Therap.
• Ensure consistency and quality in CS training programs across the designated training region.
• Facilitate and coordinate initial Direct Support Staff, Primary Support Staff, and Program Coordinator training, adhering to specified checklists.
• Provide CPR & First Aid training as needed to maintain a prepared and responsive team.
• Identify and implement specialized training programs based on the evolving needs of the organization, as identified by regional and executive leadership.
• Develop and manage a 30-day On-the-Job Training program to support new associates beyond initial orientation.
• Research and integrate supplemental training resources, including those available through Relias, to enhance the skills and knowledge of associates.
• Collaborate with local leadership to develop and implement Tiered Support systems within the training framework.
• Continuously refine and improve the CS training process to provide optimal support for both new and existing associates.
• Partner with CS leadership and other CS Training Coordinators statewide to ensure uniform training standards and to develop innovative training solutions.

Education, Experience, And/Or Credential Qualifications:

• Bachelor’s degree from an accredited college or university in a Human Services field or equivalent experience.
• Five years of experience in the field of intellectual/developmental disabilities or training in Missouri Quality Outcomes.
• Training and Certification in CPR/First Aid Certification.
• CPR/FA/AED Training Instructor certificate required.

Additional Qualifications:

• Ability to utilize remote technology for training, such as Google Meets.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Must have appropriate, reliable transportation and proof of insurance.

Physical Requirements

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Ability to physically perform CPR (as instructed in the CPR manual) and First Aid.

Keywords: Training, Coordinator, Intellectual Disabilities, Developmental Disabilities, Human Services, Missouri, CPR, First Aid, Therap, Onboarding

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli Is On A Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.