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Senior Process Expert

Novartis.com

Office

Haiyan (Zhejiang Province), China

Full Time

Band

Level4

Job Description Summary

The Senior Process Expert can work with shopfloor technicians and provide direct front line support to production activities using technical understanding and knowledge of cGMPS, SOPs, and process steps. This individual is accountable to support Manufacturing activities, develop training materials for production operators, train production staff, support process issues, protocol generation, general documentation support, deviation investigations, CAPA ownership, change record ownership, and continuous improvement of the process. The Senior Process Expert role can work as a production shift lead to coordinate the on shift management and other routine shopfloor team management.

Job Description

Major Activities

  • Support a culture of safety, quality, diversity, and inclusion.
  • Can work with shopfloor technicians and provide front line support to manufacturing shifts to ensure safe, quality, and timely completion of product batches.
  • Manage and maintain manufacturing documentation including Master Batch Record, applicable SOPs, risk assessments, protocols, and other documentation as needed.
  • Track and trend critical process parameters and in process checks as the lead for ongoing process verification (OPV) and identify CAPAs to address any trends.
  • Identify, assess, and own technical changes through GMP change control processes.
  • Investigate deviations and determine root causes and identify CAPA.
  • Act as Subject Matter Expert (SME) for the product and process knowledge and provide input to the Annual Product Review.
  • Ensure processes are inspection ready at all times.
  • Support continuous improvement through identification of opportunities, technologies, and owning changes to implement improvements.
  • Support validation protocol generation and execution.
  • Support on going self-learning and ensuring training is up to date.
  • Provide guidance and support to production team through training and knowledge sharing.
  • This position will involve wearing protective clothing and working in a Manufacturing Grade C clean room environment.
  • This position may require shift work including weekends and off hours support.
  • Strong interpersonal, written, communication skills along with problem solving and follow-up skills.
  • Well organized, flexible and work with minimal supervision.
  • Can work as a production shift lead to coordinate the on shift management.
  • Be able to work as a production shift lead to coordinate the on shift management and other routine shopfloor team management.

Education:

Bachelor’s degree in engineering, Pharmacy, Pharmaceutical Technology, Chemistry or other science related field

Language:

Proficiency in Chinese and advanced English in listening/speaking/reading/writing

Experience:

Minimum Requirements:

  • 3+ years of experience in a GMP, R&D, or related Biopharmaceutical environment
  • 3+ years of experience in a process support role in manufacturing
  • Continuous Improvement Methodology

Skills Desired

Senior Process Expert

Office

Haiyan (Zhejiang Province), China

Full Time

September 17, 2025

company logo

Novartis

Novartis