Team Collections Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost Allocation - CV,CE & SA

Grade- M2/M3

Role- Team Collection Manager

Job Role / KRA’s

• To Ensure Quality portfolio.
• To focus on improving Collections in the area assigned – individually and in a team.
• To ensure adherence MOPP Norms.   
• To adhere to the BANKS processes and procedures.
• To adhere to Audit requirement.
• To Ensure Good Coordination between individuals in the Team in Particular and Branch in Particular.
• To Ensure Effective Tracking Mechanism for Delinquent Customers. 

Job Requirements, Skills, Knowledge prerequisites

• Passion for Collection.
• Willing to Take challenges and responsibility
• Should have the ability to convince the customer to pay on our terms and conditions
• Maintain Cordial and Professional Relationship with all Customers.
• To Ensure Customers interaction is as per the Norms laid out by the Orginisations.

Educational Qualifications

• Graduate/MBA

Experience Profile   

2-4 Years