Elite Relationship Manager-Household-BRANCH BANKING-Relationship Management

Elite Relationship Manager

Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationship Branch Manager / Deputy Branch Manager Grade Name Manager Age 27 Min – 37 Max Grade M3

• Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
• Ensures high levels of customer service orientation and application of bank policy.
• Cross sells existing bank products to customers.
• Informs customers of new products or product enhancements to further expand the banking relationship.
• Plans and conducts special sales initiatives and events for prospective and existing clients.
• Coordinates with other group companies to provide seamless access to other products.
• Maintains complete relationship record for assigned customer accounts.
• Tracks customer complaints/queries and turnaround times for customer satisfaction
• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. 
• Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc 
• Understanding of MF and Insurance an added advantage Customer orientation, 
• High energy and drive. 
• Go getter attitude. 
• Self-motivated with a passion to achieve.