Nurse Manager - IVF

Assumes overall responsibility for the effective and efficient operation of the LIVIO-IVF clinic in American Hospital Dubai. Directs, co­ordinates, and evaluates the activities of the designated areas for the purpose of maintaining optimal delivery of patient care. 

General:

• Assists nursing staff in the development of clinical decision-making and problem-solving skills through case consultation, clinical demonstration, case review, bedside rounds, etc.
• Acts as a role model in the application of standards and philosophy of nursing practice.
• Ensures that nursing practice includes physical, psychological, social, and cultural dimensions utilizing the nursing process with consideration to the developmental and maturational needs of patients.
• Assumes responsibility for infection control, safety, and comfort of patients.
• Provides input in formulating patient care policies and procedures.
• Oversees collaboration with multidisciplinary health care team and coordination of medical and nursing management of patient care.
• Evaluates all nursing activities related to patient care.
• Evaluates the integration of the nursing process: identification of patient problem(s), implementation of plan of care and evaluation of patient progress toward desired outcomes(s).
• Provides direction and guidance in the delivery of patient care, incorporating outcomes and research evidence to guide practice.
• Promotes, oversees, and monitors unit patient /family education processes.
• Monitors compliance for accurate reporting and documentation of all patient care.
• Follows-up with subordinates to make sure they implement them in their daily activities.
• Demonstrates responsibility for meeting Joint Commission International Accreditation (JCIA) mandatory education (e.g., fire, safety, infection control and others).
• Participates in collecting and/or reviewing data to enhance services within the department and makes recommendations to modify the unit's clinical practice based on Quality Improvement (QI) findings.
• Adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
• Promotes incident and customer complaint reporting to improve patient and family care.
• Investigates all incidents and customer complaints.
• Initiates risk management processes suited to the needs of patients in the unit.
• Ensures safe handling, and administration of Narcotic/ Controlled Drugs and documentation as directed by policies and procedures.
• Involves the patient, significant others and healthcare provider in the patient’s plan of care and education.
• Provides and supports direct culturally acceptable care for patients and families.
• Implements and evaluates new and creative approaches to meeting improvement goals.
• Corrects or reports unsafe conditions to the appropriate departments.

Operational Management:

• Plans, organizes, and manages daily operations of assigned units within the approved budget.
• Collaborate across disciplines to facilitate patient care and operations.
• Ensures appropriate staffing:
• Ensures availability and maintenance of supplies and equipment to meet patient care needs.
• Plans for the use of material resources by projecting needs over the calendar year.
• Submits monthly and annual reports on a timely basis.
• Assists with developing priorities, goals, and action plans.
• Serves as a resource person to subordinates in issues related to the clinic operation within operational hours. 
• Participates in performance improvement activities and ensures that quality services are provided.
• Reviews workflow processes pertinent to own work unit and implements changes as appropriate to evolving conditions and technologies.
• Assigns staff to patients daily according to acuity level.
• Plans and updates staffing weekly according to the operational hours of the clinic.
• Ensures proper skill mix.
• Controls overtime.
• Plans for the use of labour (vacation plans) by projecting needs over the calendar year.

Administrative:

• Enforces attendance policies.
• Implements sick leave policies.
• Manages vacation scheduling.
• Oversees new employee orientation as well as the preceptorship and mentorship programs to maximize efficient outcomes. 
• Develops, reviews, disseminates, and implements American Hospital Dubai's policies and procedures.
• Explains personnel policies to employees and ensure adherence to policies.
• Maintains required (patient or non-patient-related) records, data, reports, and statistics for administrative purposes.
• Supports the administrative structure of the unit and department.
• Communicates using established organizational channels.

Staff Development And Management:

• Ensures establishment of responsibilities and identification of priorities and performance standards.
• Allocates and delegates tasks effectively.
• Communicate individual goals clearly.
• Encourages and assists staff to deal appropriately with conflict.
• Conducts and contributes to staff meetings.
• Supports the Human Resources activities of the department regarding training, professional development, mentoring, and counselling.
• Performs evaluations of nursing staff.
• Monitors and evaluates nursing personnel in accordance with established evaluation criteria, and personnel policies.
• Provides constructive feedback and support to subordinates to assist them in improving their performance.
• Invests in the development of the staff nurses on the assigned unit, by providing support, and feedback.
• Encourages critical thinking and evidence-based nursing practice.
• Implements specific disciplinary activities and carries out corrective measures, as well as submitting complete investigative reports as delegated.
• Recommends staff deserving recognition and reward for motivation and exceptional performance.
• Supports the creation of an environment fostering creativity and professional judgment, promotes staff growth and initiative, nurtures high morale, and meets employee's goals and objectives.
• Conducts ongoing assessments of staff educational needs and establishes in-service/development programs to meet these needs.
• Coordinates the development, implementation, and expansion of learning opportunities/skills development for all the unit staff.
• Monitors and assesses staff knowledge of emergency care.
• Facilitates opportunities for nursing staff to improve and/or expand clinical knowledge and skills.
• Identifies needs and implements staff education activities for the use of new equipment and /or technologies.
• Assesses and monitors staff competency.
• Coordinates competency–based validation of nursing staff for unit-specific procedures.
• Collaborates with other departments (Human Resources and Clinical Educators etc.) towards the development and coaching of subordinates to accomplish unit goals and objectives.

Unit Specific:

• Counsels the patients and the accompanying family members about the benefits and risks of In-Vitro-Fertilisation (IVF) transparently to enable the conversion of appropriate cases.
• Provides details to the patients and the accompanying family members about the formalities and procedures that will be followed in cases of successful as well as failed cases of failure.
• Keeps track of the patients- progress and keeps the referring OB-GYN Specialists informed at periodic intervals.
• Facilitates the engagement of referring OB-GYN specialists by ensuring that the patients who had successful IVF are directed back to the OB-GYN specialists who referred them.
• Oversees the processes, procedures, types of equipment, and other facilities employed in In-Vitro-Fertilisation (IVF) and ensures the highest standards are followed through in all the following - semen/ovum collection, storage, fertilization, implantation, and other related sub-processes.
• Ensures that in cases of In-Vitro-Fertilisation (IVF) failure, the necessary formalities and policies are followed, and the agreed reimbursements are made.
• Coordinates the team and the Quality Manager and ensures that all clinical policies and procedures within the In-Vitro-Fertilisation (IVF) Center meet the requirements of Joint Commission International Accreditation (JCIA) rules and regulations and other licensing or accrediting bodies.
• Bachelor's degree in nursing (minimum of three (3) years full-time course duration) or
• Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia
• For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother's family book)
• Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles)
• Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable)
• Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice
• Post Graduate Qualification in Nursing Management/Advanced Clinical Speciality preferable

Professional Experience:

• Minimum of seven (7) years of nursing experience in In-Vitro-Fertilisation (IVF).
• Minimum of three (3) years of Managerial Experience in In-Vitro-Fertilisation (IVF).
• Knowledge of current practices in reproductive endocrinology and infertility.
• Knowledge of Joint Commission International Accreditation (JCIA) and Foundation for the Accreditation of Cellular Therapy (FACT) requirements.
• Skills in Leadership and Management.
• Ability to speak and write in English fluently.
• Ability to communicate in Arabic preferred.
• Private hospital experience preferred.