Vice President, Client Processing

Vice President, Client Processing 

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Client Processing  to join our Alts Transfer Agency team. This role is located in Dublin, Ireland.

In this role, you’ll make an impact in the following ways: 

• Act as the main point of contact for the client concerning operational and service-related matters. Responsibilities include attending weekly, bi-monthly, and monthly client calls, and reviewing the monthly scorecard.
• Engage in the launch of new funds.
• Manage client servicing functions where appropriate to ensure client satisfaction with the provided service.
• Ensure all staff maintain a proactive, professional relationship with key client stakeholders.
• Keep the Senior Manager updated on client issues and their progress, highlighting any urgent client concerns or complaints to management immediately
• Ensure adequate controls are in place around the dealing process.
• Ensure accurate and timely completion of cash availability and prediction reports to fund managers and valuation departments.
• Ensure prices and factors entered into the transfer agency register are accurate.

To be successful in this role, we’re seeking the following: 

• Degree in relevant discipline
• Experience in Transfer Agency preferably in Alternative Transfer Agency 

At BNY, our culture speaks for itself, check out the latest BNY news at:

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 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.