Customer Service Consultant - Merivale

Customer Service Consultant – Make a Real Impact! 

• Location: Merivale (with cover at Prebbleton)
• Hours: Part-time | Tues–Thurs | 8am–5pm

Join Dilworth Hearing, part of the global Amplifon Group, and help your community rediscover the joy of hearing. With over 50 years of trusted service across NZ, we put people first — and that starts with you.

What You’ll Do:

• Welcome customers with warmth and professionalism
• Manage appointments and front desk duties
• Assist with hearing aid repairs and over-the-counter sales
• Conduct basic hearing screenings
• Travel between clinics as needed (vehicle required)

What You’ll Bring:

• Customer service or retail experience
• Friendly, clear communication style
• Strong admin and multitasking skills
• Great phone manner and attention to detail
• Valid driver’s license and access to a vehicle

Why You’ll Love It Here:

• Supportive, values-driven team
• Be a part of a positive workplace culture where your contributions are valued
• Lean new and exciting skills 
• Free premium hearing aids (plus family discounts!) 
• Discounted Southern Cross health insurance
•  Free flu shots & Employee Assistance Program
•  Enjoy ongoing training and development to help you succeed
• A day off to celebrate your Birthday!
• If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter.