Customer Support Specialist - Bilingual

Customer Support Specialist - Bilingual

Pay from $23 to $28 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

24/7 operation - Various on-site full-time shifts available.

Why Customer Service at Uline?

• Learn: In-depth training helps you sharpen communication and problem-solving skills.
• Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
• Connect: Build strong relationships in our collaborative in-person setting with regular team events.
• Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.
• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.

Minimum Requirements

• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Bilingual (English / Spanish) - fluent in both verbal and written forms.
• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Café featuring affordable daily meal options from local restaurants.
• On-site fitness center and beautifully maintained walking paths.
• Best-in-class, clean, modern facilities.

Benefits

• Multiple Bonus Programs.

Employee Perks

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!