Head of Cross Issue & Product Policy - Trust and Safety
TikTok.com
Office
San Jose, California, United States
Full Time
The Trust & Safety team at TikTok ensures our global community is safe and empowered to create and enjoy content across all our applications. The Cross Issue & Product Policy team is at the center of this mission, responsible for driving the end-to-end development of platform integrity and authenticity policy, ensuring high quality for safety policies across all harm areas, working closely with Product and Strategy teams to provide policy support for cutting-edge initiatives, and drafting the Community Guidelines that govern our global community.
We are looking for a Head of Cross Issue & Product Policy to lead this team. This person will play a critical role in shaping TikTok’s safety policies and ensuring they are defensible, clear, and consistently applied. You will lead a group of policy experts, partner closely with product, enforcement, legal, and business teams, and provide thought leadership on complex and cross-cutting issues. This role is highly strategic and hands-on, requiring the ability to manage both immediate priorities and long-term frameworks.
Responsibilities:
- Lead the Cross Issue & Product Policy team, setting vision, strategy, and priorities across a portfolio that spans all harm domains, new product features, and platform-level policy questions.
- Own the drafting, maintenance, and evolution of TikTok’s Community Guidelines, ensuring clarity, defensibility, and operational applicability across global markets.
- Provide strategic guidance and thought leadership to senior leadership on emerging policy issues
- Oversee integrity and authenticity policy, including civic integrity, misinformation, and AI-generated content
- Partner with subject-matter policy teams, enforcement specialists, product managers, engineers, data scientists, and legal experts to ensure policies are both principled and implementable.
- Guide the team’s work on high-profile and policy initiatives, including new product launches, and novel, fast-developing harm areas.
- Develop and mentor a high-performing team of policy managers, creating a culture of clarity, accountability, and collaboration.
We are looking for a Head of Cross Issue & Product Policy to lead this team. This person will play a critical role in shaping TikTok’s safety policies and ensuring they are defensible, clear, and consistently applied. You will lead a group of policy experts, partner closely with product, enforcement, legal, and business teams, and provide thought leadership on complex and cross-cutting issues. This role is highly strategic and hands-on, requiring the ability to manage both immediate priorities and long-term frameworks.
Responsibilities:
- Lead the Cross Issue & Product Policy team, setting vision, strategy, and priorities across a portfolio that spans all harm domains, new product features, and platform-level policy questions.
- Own the drafting, maintenance, and evolution of TikTok’s Community Guidelines, ensuring clarity, defensibility, and operational applicability across global markets.
- Provide strategic guidance and thought leadership to senior leadership on emerging policy issues
- Oversee integrity and authenticity policy, including civic integrity, misinformation, and AI-generated content
- Partner with subject-matter policy teams, enforcement specialists, product managers, engineers, data scientists, and legal experts to ensure policies are both principled and implementable.
- Guide the team’s work on high-profile and policy initiatives, including new product launches, and novel, fast-developing harm areas.
- Develop and mentor a high-performing team of policy managers, creating a culture of clarity, accountability, and collaboration.
Head of Cross Issue & Product Policy - Trust and Safety
Office
San Jose, California, United States
Full Time
September 17, 2025