Senior Process Manager

• Analyze and interpret complex datasets using Excel and SQL to uncover actionable insights
• Leverage Adobe Analytics to understand customer behavior, digital funnel performance, and engagement trends
• Provide consultative recommendations to clients on journey optimization and digital strategy
• Collaborate with internal stakeholders and client teams to align data insights with business goals
• Slice and dice data across different dimensions such as channel, campaign, or audience segments
• Create insightful dashboards and reports to communicate findings effectively
• (Optional) Support testing initiatives using Adobe Target or similar tools for personalization or optimization
• Present insights clearly to both technical and non-technical audiences