Microsoft Dynamics 365 Business Central Technical Support Consultant

Our Consulting team at BearingPoint is dedicated to optimizing client business operations through advanced ERP and CRM systems. With deep expertise in SAP across various domains like finance, logistics, data, and technology, we streamline processes and enhance decision-making efficiency. Our proficiency in Salesforce helps us improve customer relationships with innovative strategies. We leverage data tools like PowerBI for insightful analytics and excel in Microsoft cloud technologies, particularly Azure, to provide secure and scalable solutions. Additionally, our team develops integrated mobile front-end and back-end applications, ensuring user-friendly mobile access to ERP and CRM systems. 

BearingPoint's consulting services are designed to deliver tailored solutions that meet the unique needs of each client, driving growth and operational excellence. We pride ourselves on our client-centric approach, focusing on delivering measurable results and sustainable improvements. 

Primary Functions And Tasks:

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Technical Support Consultant to join us on this exciting journey. We are seeking a C/AL and AL Developer to join our support team. You will work closely with clients and our Client Solution team to resolve issues and support the ongoing stability and optimisation of their NAV/Business Central systems.

• Provide technical support for Dynamics 365 Business Central and Dynamics NAV.
• Investigate, troubleshoot and resolve issues raised by clients.
• Support Dynamics 365 Business Central bi-annual major updates with bug fixes, data corrections, and configuration adjustments.
• Collaborate with the wider team to resolve complex system errors and performance issues requiring deep technical intervention.
• Monitor open support tickets communicating effectively with clients to provide ongoing updates and deliver resolutions within agreed SLA’s.
• Document solutions and workarounds – both generic and client specific to contribute to the support knowledge base.
• Collaborate with Functional Consultants, Solution Architects, and Project Managers.
• Work closely with the Client Success Consultants to ensure clients needs are met.
• Maintain best practice development standards based on clean, well-documented code and technical documentation for customisations and integrations.
• Support and participate in quality assurance during projects and support various testing activities.
• Monitor and optimise system performance through code and solution architecture.
• Stay current with Business Central platform and development releases/roadmap.

We Are Looking For:

We are looking for a friendly detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

• Proven experience developing in C/AL and AL for Dynamics NAV and Dynamics 365 Business Central.
• Strong understanding of Business Central architecture, including object ranges, licensing, and extension management.
• Extensive experience of working with Git source control and best practice code review and testing.
• Experience of working with various Dynamics 365 Business Central apps including Continia and Tasklet.
• Knowledge of SQL Server and database management.
• Advanced troubleshooting skills for both functional and technical issues for Dynamics 365 Business Central and Dynamics NAV.
• Ability to diagnose and resolve performance issues, data errors, and configuration problems.
• Familiarity with API web services and SQL database management in the context of , Dynamics 365 Business Central and Dynamics NAV.
• Experience of using Power BI, Power Apps and Azure services with Dynamics 365 Business Central.
• Strong communication and collaboration abilities.
• Masters or Certification in relevant fields.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

Offer:

Compensation Package:

• Our compensation package includes a fixed salary with yearly evaluation and performance-related bonus, meal tickets, Easter and Christmas gift vouchers, as well as seniority, referral bonus, and peer-to-peer recognition.  

Health And Wellbeing:

• Our benefits package includes extra paid vacation days, hybrid working model, quality private medical subscription for employee and their families, and gym options. 

Professional Growth:

• A learning-oriented organization with customized training paths (a mix between technical, functional and soft skills, as well as German and French language courses), certifications, valuable e-learning solution and firm-wide development programs.  

For More Information, Please Visit:

• www.bearingpoint.com 
• www.linkedin.com/company/bearingpoint 
• instagram.com/bearingpointromania 
• facebook.com/BearingPointRomania 

About Bearingpoint

BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three business units: Consulting, Products, and Capital. Consulting covers the advisory business with a clear focus on selected business areas. Products provides IP-driven digital assets and managed services for business-critical processes. Capital delivers M&A and transaction services. 

BearingPoint’s clients include many of the world’s leading companies and organizations. The firm has a global consulting network with more than 10,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success. 

BearingPoint is a certified B Corporation, meeting high standards of social and environmental impact. 

Together with our colleagues from Portugal, Czech Republic and India, we are part of BearingPoint’s Cross-Shore Enablement Hub (CSH) which offers a wide range of expertise. 

We are present in 6 cities in Romania (Bucharest, Brasov , Cluj-Napoca, Iasi, Sibiu and Timisoara) and our team has more than 900 employees.  

We can’t do this alone. We can do this together. Join us.