Mobile Home Community Manager

Description

We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage. We own and operate over 120 properties across 30 states. We are seeking innovative, passionate, and motivated individuals looking for an opportunity to join a fast-growing organization with tremendous professional growth opportunities. 

Job Summary:

The Mobile Home Community Manager is responsible for overseeing the daily operations of the community, ensuring financial performance, resident satisfaction, and compliance with company policies and legal requirements. This role includes managing rent collection, enforcing lease agreements, coordinating maintenance, facilitating home sales, and fostering a positive living environment for residents. 

BENEFITS AS THE MOBILE HOME COMMUNITY MANAGER:

• Competitive Starting pay $55,000-$60,000
• Monthly Bonus Opportunities 
• Medical benefits in the amount of $525 per month
• Dental, Vision and other supplementary benefits available
• Holiday Pay
• Paid Time Off (PTO)
• Company Perks Program
• Flexible Schedule
• Opportunities for career advancement
• RESPONSIBILITITES AS THE MOBILE HOME COMMUNITY MANAGER:
• Financial & Administrative Management:
• Manage daily transactions related to rent collection, fees, and payments using Rent Manager.
• Prepare bank deposits, reconcile resident accounts, and generate financial reports.
• Monitor resident delinquencies, communicate outstanding balances, and implement collection procedures.
• Process and approve invoices from vendors and contractors, ensuring proper coding and reconciliation.
• Enforce lease agreements and oversee eviction procedures as necessary.
• Process resident move-outs, including security deposit reconciliation and final disposition.

Resident Relations & Community Engagement:

• Respond to resident concerns, questions, and service requests in a timely manner.
• Promote a positive and welcoming community atmosphere while enforcing park rules.
• Participate in local community activities to support and enhance the park’s reputation.

Property Operations & Maintenance Coordination:

• Oversee the upkeep of common areas and coordinate maintenance and repairs.
• Work with vendors and contractors to ensure services are completed effectively and efficiently.
• Ensure compliance with community policies and safety standards.

Sales & Marketing:

• Collaborate with corporate teams to develop marketing strategies to meet occupancy goals.
• Facilitate the sale of mobile homes within the community, including marketing, conducting tours, and negotiating terms.
• Maintain records of home sales and transactions while ensuring compliance with applicable regulations.
• Promote and showcase available homes to prospective residents, ensuring timely follow-ups.

Regulatory Compliance:

• Ensure adherence to all Federal Fair Housing Act regulations and housing laws.
• Implement and enforce community policies to maintain a legally compliant living environment.

This job description outlines the general responsibilities of the role and may be subject to change based on business needs.

QUALIFICATIONS AS THE MOBILE HOME COMMUNITY MANAGER

• Willingness to work respectfully with people of diverse backgrounds
• 2-3 years of managerial experience of a mobile home community 
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
• Must be highly motivated, be able to work independently, solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc.
• Strong sales and negotiation skills, with a track record of meeting or exceeding sales goals.
• Excellent communication and customer service skills to engage with prospective buyers and residents effectively.
• Knowledge of Fair Housing laws, state regulations, and best practices related to property management and home sales.
• Possess strong written and oral communication skills.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
• Must be able to work a minimum of 40 hours per week with additional hours as required for proper management of asset
• Ability to solve problems 
• Willing to learn and a drive to improve community/asset
• Valid driver's license and clean background required 

Disclosures:

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We are committed to providing reasonable accommodations for qualified individuals with disabilities during our application and hiring processes. If you need assistance or accommodation, please contact us at recruiting@osprey-management.comWe participate in the federal E-Verify program to confirm the employment authorization of all newly hired employees. For more information, please review the Right to Work and E-Verify notices available here:
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf (English)https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPosterES.pdf (Spanish)https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf (English)https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPosterES.pdf (Spanish) 

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