Head of Retail

About Arc’Teryx

Founded in the Canadian Coast Mountains, we’re driven by a relentless pursuit of design, performance, and evolution. At Arc’teryx, we challenge convention to create technical gear that performs in the harshest conditions—and we’re just getting started.

This is your chance to shape the future of retail for Arc’teryx in Australia and New Zealand. As the Head of Retail , you’ll lead our store and regional teams to grow brand awareness, deliver exceptional guest experiences, and set the benchmark for the outdoor industry.

You’ll design and execute a long-term retail and people strategy, guiding the business through rapid, sustainable growth. With a balance of strategic vision and operational excellence, you’ll build high-performing teams, strengthen our community presence, and deliver outstanding results across our retail fleet.

We’re looking for a charismatic leader who thrives on people development, inspires through storytelling, and champions a culture of inclusion and performance.

What You’ll Be Doing

• Developing and executing a multi-year retail strategy aligned to ANZ growth plans, community engagement, and new store openings.
• Building a pipeline of future leaders, driving performance culture, and investing in people development.
• Leading fleet-wide initiatives and multi-year projects, collaborating across brand, product, finance, people & culture, and global retail teams.
• Driving retail P&L performance and KPIs, ensuring profitability while growing sustainably.
• Influencing new site selection and store design, shaping the next wave of retail growth.
• Leveraging consumer insights and market trends to inform retail and community strategies.
• Strengthening brand equity by aligning retail execution with Arc’teryx values and purpose.
• Inspiring your team and peers by living our values and leading with clarity, accountability, and passion.

What You’Ll Bring:

• 10+ years’ leadership in retail/commercial roles within a global apparel or outdoor brand.
• A proven track record of creating and executing multi-year strategies to drive profitable growth.
• Strong financial acumen with full P&L responsibility.
• Experience building, coaching, and leading high-performing teams.
• Deep knowledge of the retail landscape, with outdoor industry experience (preferred).
• Comfort leading through change in a high-growth, complex business.
• An entrepreneurial approach to problem-solving and scaling best practices.
• Passion for the outdoors and alignment with Arc’teryx values.
• Ability to travel regionally and internationally.

Why Join Us?

• We offer a competitive salary, great bonus scheme, and real career progression
• You’ll access a generous discount across Arc’teryx and our affiliated brands
• Flexible working environment, including additional school holiday flexibility / support
• Paid parental leave top-up – because we support all kinds of journeys
• Access to free mental health support through our Employee Assistance Program
• Regular staff activity days, including hiking, bouldering, snow trips, fun runs and more!
• Join a global business and a passionate, purpose-led team

Equal Opportunity

Arc’teryx is committed to fostering an inclusive culture where all voices are heard, people are seen, and values are respected. We believe inclusion fuels creativity, innovation, and stronger communities.