Product Manager with Portuguese

Company Description

About Playtech

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a market leader in the gambling and financial trading industries with 7700 employees across 19 countries. Playtech delivers business intelligence-driven gaming software, services, content, and platform technology, making it a leader in the industry.
To learn more about Playtech's company culture, visit https://www.playtechpeople.com/.

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Job Description

Ready to level up your career?

Playtech Manager Services is seeking an experienced Product Manager with Portuguese to lead the development and maintenance of a comprehensive BI/Incident Monitoring/CRM tool being built by our local R&D team. This role will be a key member of the Product team, responsible for managing a new product that integrates Business Intelligence, Incident Monitoring, and CRM capabilities to serve internal stakeholders who support B2B gambling operators in a regulated market.

Your influential mission. You will...

• Execute and support product development for PTMS's integrated BI/Incident Monitoring/CRM tool
• Work with internal stakeholders including Business/Product owners, Risk Management, Player Engagement, and Incident Management departments to define product requirements
• Collaborate with Data Analyst and Data Scientist teams to ensure product features align with analytical capabilities
• Define business requirements and translate them into technical specifications for the local R&D team
• Manage vendor communications and relationships, including Portuguese-speaking vendors
• Support product development and ongoing maintenance phases with the development team
• Ensure product development follows regulatory requirements and responsible gambling principles
• Coordinate product iterations based on stakeholder feedback and business needs
• Monitor product performance and user adoption across internal departments
• Support change management initiatives for product adoption across teams

Qualifications

Components for success. You...

• Hold a bachelor's degree in Business, Product Management, or a related field
• Bring 3+ years of experience in product management or as a product owner
• Are a native or fluent Portuguese speaker, enabling effective vendor communication and management
• Excel at collaborating with internal stakeholders and translating business requirements into actionable plans
• Understand the operations and regulatory landscape of the gambling industry
• Demonstrate strong communication skills and excel in stakeholder management
• Preferably have experience working with agile methodologies and development teams
• Have prior exposure to BI tools, incident management systems, or CRM platforms
• Ideally have experience in regulated industries, though it's not a strict requirement

Additional Information

Thrive in a culture that values...

• Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
• Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program, and food, travel, and wellness allowances.
• Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.
• Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.
• Celebrating life events with additional bonuses such as newlywed, and baby bonuses.

Playtech Managed Services

Established in 2007 in Sofia, Bulgaria, Playtech Managed Services has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. We prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.