Claims Service Manager - Auto Claims

Role Summary

Closing Ratio/Meeting all KPI of team member& Self

• Negotiate with dealers
• Large Value Claims handling
• Avoid cost wastage
• Workshops
• Regular training of claims policies
• Faster settlements
• Settlement Ratio-97%
• Investment Ratio-3%

Re-open ratio/Segmentation of vehicles

• Separating the Claims according to Vehicles
• Conducting Team Meeting with internal and external survey.
• Re-open of claims should not be cross >2%

Key Accountabilities/ Responsibilities

Stakeholder Interfaces

Experience

3-5 years of experience in Motor Claims & Body paint Workshop.

Education

• Preferably Diploma in Automobile,
• Graduate from MechanicalEngineer
• Graduate from Any discipline with prior experience in Claims